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Support Article

WorkListAssignments and WorkBasketAssignments Unavailable



On opening a case, the below Pega out-of-the-box pages are available in the Clipboard,
  • WorkListAssignments (Code-Pega-List)
  • WorkBasketAssignments (Code-Pega-List)

However, after upgrading Pega 7.4 to Pega 8.2.2, these out-of-the-box pages are not available on the Clipboard.
One of the user story at the user-end functionality is based on the above pages. This functionality fails since the pages are unavailable.

Error Messages

Not Applicable

Steps to Reproduce

Create a case.

Root Cause

A defect in Pegasystems’ code or rules.


Perform the following local-change:
  1. Save As the pyPopulateAssignmentContentsWrapper activity in the user layer.
  2. Comment Step 11 (Page-Remove) in the pyPopulateAssignmentContentsWrapper activity.

Published October 18, 2019 - Updated December 2, 2021

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