Support Article

Workobject gets closed with error validation on screen



The user has a workobject with error validation. When the user closes the workobject(WO), the WO also closes.

Error Messages

Not Applicable

Steps to Reproduce

Open a case and it should have validation messages.

Select “Close Work Flow” action from menu action or click on 'X'

Root Cause

A software use or operation error as the action configured on the button/icon was incorrect.


Apply the below Local-Change:

Change the configuration as below:

Published March 13, 2017 - Updated March 24, 2017

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