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Support Article

WorkObject gets locked on expanding grid row



The user has an expand pane repeat grid to display work object records. On expanding the repeat grid row, the workobject gets locked by current user.

Error Messages

*Workobject* is currently being modified by *user name*

Steps to Reproduce

  1. Configure a repeating grid source as from report definition. (we have pzInsKey fetched in report definition for each record)
  2. Configure the grid as expandable rows in MasterDetailEdit mode.
  3. Run and expand the row of repeating grid (we have editable fields inside expanded section).
  4. OOTB rules will lock the particular work item of the grid.
  5. Observe: other person opening the same work-object is locked out, with error message on screen.

Root Cause

Expected behavior


Whenever any action is being taken on work object, "pyAcquireObject" gets called and the work object gets locked by the current user. So when the current user/different user is trying to open same work object, there will be an alert saying the Work object is locked.
Suggest Edit

Published March 24, 2017 - Updated October 8, 2020

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