Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Workobjects are not being visible in Workbasket though present



The list of work objects displayed is different upon filtering on Instructions is incorrect on filtering the WorkObject (WO) by 'search By WorkBasket' in the Case Manager portal.

Error Messages

Not Applicable

Steps to Reproduce

1) Include the FindWork section in the Case Manager portal.
2) Search By Workbasket, and filter the results.
3) Apply filter on the instruction column in the retrieved results.
4) Check the count.

Root Cause

The list views involved in non working scenarios is workbasketlistPopup.

The number of results retrieved on running the listviews are more than 500, and paging is not enabled in workbasketlistPopup.

Hence upon filtering, less no.of records are getting retrieved.


Save as the listview workbasketlistPopup into the custom ruleset and enable paging, or remove the max limit size in the list view.

Published May 15, 2017 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us