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Support Article

Wrap Text Not Working

SA-3352

Summary



Wrap Text not Working in Sections.

Error Messages



No error message but text is not getting wrapped.


Steps to Reproduce



1. Login with Requestor
2. Enter 400 - 500 Characters in Comments
3. Submit the Case
4. Click on the Requestor Screen
5. Comments are not wrapped.


Root Cause



The root cause of this problem is a defect in customer application code/rules.
Customer has not checked wrap text check box in certain sections.


Resolution



This issue is resolved through the following local changes: 

- Set the 'set Height' property to "set to content" [in the first section].
- Checking 'wrap text' check box.
- Set 'Edit Options' property to "Auto".
 

Published January 31, 2016 - Updated October 8, 2020

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