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Support Article

Wrap Text Not Working



Wrap Text not Working in Sections.

Error Messages

No error message but text is not getting wrapped.

Steps to Reproduce

1. Login with Requestor
2. Enter 400 - 500 Characters in Comments
3. Submit the Case
4. Click on the Requestor Screen
5. Comments are not wrapped.

Root Cause

The root cause of this problem is a defect in customer application code/rules.
Customer has not checked wrap text check box in certain sections.


This issue is resolved through the following local changes: 

- Set the 'set Height' property to "set to content" [in the first section].
- Checking 'wrap text' check box.
- Set 'Edit Options' property to "Auto".

Published January 31, 2016 - Updated October 8, 2020

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