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Support Article

Wrong MMT for Reason Code RC-74 CC-1

SA-20782

Summary



The MMT for this timeframe (before 1 Jul 2015) is not correct for an RC-74 CC-1.  The MMT is 

 ACCOUNT STATUS <.LPAccountStatus >

but it should be 

 ACCOUNT STATUS CODE <.LPAccountStatus >.

Error Messages



Not Applicable

Steps to Reproduce



1. In Smart Dispute for Issuers, process an RC-74 CC-1
2. Notice that the instructions refer to the wrong MMT for this timeframe.


Root Cause



A defect in Pegasystems’ code or rules wrong property reference test syntax.

Resolution



Apply HFix-26505

Published March 18, 2016 - Updated October 8, 2020

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