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Support Article

Wrong number of rules shown during verification of install

SA-33228

Summary



When verifying the installation of Smart Dispute v7.21 there seems to be a mismatch between the number of rules in the system and the number shown in the installation manual.


Error Messages



Not Applicable


Steps to Reproduce



Verify a Smart Dispute for Issuers v7.21 installation based on ruleset version counts.


Root Cause



The system is working correctly.

Resolution



Here’s the explanation for the reported behavior:

The documentation displays a list of rulesets with their versions, and the count of rules for each. The verification instructions request the installer to verify the correct ruleset versions are listed. It is expected that the number of rules will differ, as additional rules are present on the system shown in the documentation as compared to a fresh install of Smart Dispute.

Suggest Edit

Published February 4, 2017 - Updated December 2, 2021

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