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Support Article

Wrong Question Label for - RC62

SA-16343

Summary



Users see the old question label for RC-62. This was expected to be changed in the 15.2 update.

The field value "CertificationTransNotChipDeviceInd” was expected to have been updated from:

“Did the Card-Present transaction not take place at a Chip-Reading Device and was not a Fallback Transaction completed following correct acceptance procedures as defined in the Visa International Operating Regulations and Visa Regional Operating Regulations?”

to

“Did the Card-Present Transaction did not take place at a Chip-Reading Device and was not a Fallback Transaction completed following correct acceptance procedures as defined in the Visa Core Rules and Visa Product and Service Rules ?”


Error Messages



Not Applicable


Steps to Reproduce



1. Select RC-62
2. Answer "Yes" to the question "Was the card a chip card?"


Root Cause



A defect in Pegasystems’ code or rules. Expected update was not present.

Resolution



Apply HFix-24400

Published January 31, 2016 - Updated October 8, 2020

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