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Support Article

XML parse exception during calls from front end applications



XML parse exception occurs when calling services from the front end applications.

Error Messages

Not Applicable.

Steps to Reproduce

  1. Launch a Pega application
  2. Host a Service-SOAP

Root Cause

A defect in Pegasystems’ code or rules. Incorrect data encoding in response XML results in parse failure.


Apply HFix-33128 and revalidate parse rules.

Suggest Edit

Published December 18, 2017 - Updated October 8, 2020

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