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Support Article

XML Parsing Rule does not map all values



SOAP response received from a service is not parsed correctly. The optional group is only parsed by Parse XML rule if it exists in the first instance of the repeating group. Parse XML rule fails to parse optional group if it is present in the second instance of the repeating group in the response XML. Some of the elements of the SOAP response message are not mapped correctly after parsing.

Error Messages

Not Applicable

Steps to Reproduce

  1. Run the parse XML rule.
  2. Select 'Text to be parsed' option.
  3. Paste the response XML sent by service and then click on execute.

Root Cause

A defect in Pegasystems’ code or rules is identified as the root cause of the issue.


Apply HFix-22028 to resolve the issue.

Published January 31, 2016 - Updated October 8, 2020

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