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Support Article

"You are about to replace an open..." is shown on doClose call



An Additional popup ("You are about to replace an open work item which has changes that has not be saved") is coming in Pega 7.1.5 on calling doClose from an action tab of button. This alert did not appear in PRPC 6.2SP2.

Error Messages


Steps to Reproduce

1. Create a section with a two buttons.
2. Configure a "refresh" and "runScript" on the "Save" button. The "refresh" refreshes the current section and  script calls "doClose"
3. Configure a "cancel" and "runScript" on the "Cancel" button. The script in this case also calls "doClose"

On launching the work object in Pega 7.1.5, the Save button puts the alert(it did not in PRPC 6.2SP2) before closing the work object. The alert is needed in case of the "Cancel" to warn users in case of any unsaved changes.

Root Cause

The root cause of this problem is a backwards compatibility defect in Pegasystems’ code/rules.  isFormDirty and doClose functionality has changed causing the new behavior.


This issue is resolved through the following local change:

Add the following function to UserWorkForm
HTML fragment

   function clearDirtyOverride() {        
              pega.u.d.gDirtyOverride = false;

Call this function via "RunScript" after the "Refresh" and before the "doClose"

Suggest Edit

Published January 31, 2016 - Updated October 8, 2020

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