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Support Article

You must specify a property for pyMobilePhone error



Customer class, Custom-Data-Customer, which inherits from PegaMKT-Data-Customer has emailid column mapped to pyEmail1 and mobilenumber column mapped to pyMobilePhone.

An error message displays on screen when running the Initial Setup for Pega Marketing, during the step, Define and configure your customer class.

Error Messages

You must specify a property for pyMobilePhone

Steps to Reproduce

  1. Navigate to Resources > Application guides
  2. Run the Initial Setup for Pega Marketing wizard

Root Cause

A defect in Pegasystems’ code or rules.


Perform the following local-change:

In the External Mapping of the customer class, add a period (".") for all properties.
This is required by Pega Marketing.

Published February 9, 2018 - Updated December 2, 2021

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