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Beyond omnichannel: think unified

TechTalk | February 25, 2016 | 22:31

Customers don’t think about experience in terms of channels. And they should not have to. Customers think in terms of experience. If you are not providing a unified experience through all the channels you have set up, your customer experience is suffering. Learn more about this concept and how Pega 7 is uniquely poised to provide an outstanding unified experience, regardless of channel. Join Baruch Sachs as he demonstrates Omnichannel.

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Episode 10: Beyond Omnichannel: Think unified

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