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Pega 8.2 Update: What's New in Conversational Channels (Deep Dive)

What's New | March 22, 2019 | 30:52

Matt Lake demonstrates new IVA (Intelligent Virtual Assistant) capabilities such as the ability to include BCC and CC fields, the chat preview console, and how the IVA can populate fields using an image file attached to the email. 

Pega 8.2 Update | What's New in Conversational Channels Deep Dive

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