Back to search
PegaWorld 2019 Product Playground: The top three use cases for AI-guided self-service
June 20, 2019 | 11:55
Mike Asebrook, Director, Product Marketing, Customer Service demonstrates the top three use cases for AI-guided self-service in Pega Customer Service.
Related Videos
Calculate a field value from decision table
Calculated-fields derive values from other fields and business logic. Decision Table backed calculated-fields is a widely…
Configure StageEntry validation from App Studio
Validating case data is performed on a task and on before a stage entry of case type from App Studio. In this video you will…
Configure Task Validation from App Studio
Validating case data is performed on a task and on before a stage entry of case type from App Studio. This video details the…