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Send Email Smart shape in Express

Product How-To | August 8, 2017 | 05:10

In this short video how the send email smart shape can be used in Express has been explained and demoed. As part of this video we are covering the following. 

  • Adding an Send Email smart shape in a case life cycle
  • Composing the email content in a business friendly way
  • Using various properties (fields) in the email content
  • Adding a link to the current case with a single click in the email content
  • Using the inbuilt email templates 
Send Email Smart shape in Express

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