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Smart Dispute for Issuers, Application Fraud, Visa Legacy Demo: Part 1 Customer Conversation

Product How-To | January 26, 2017 | 03:49

In this demo, a customer, Sarah Laytham, claims that a fraudulent credit account was applied for in her name. Kelly Goodhue, a customer service representative, must qualify the dispute and fill out a dispute questionnaire.

Pega Platform 7.2.1 Financial Services Business Architect System Architect

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