Smart Dispute for Issuers, Application Fraud, Visa Legacy Demo: Part 2 Fraud Investigation
Product How-To | January 26, 2017 | 09:20
A customer, Sarah Laytham, previously claimed that a fraudulent credit account was applied for in her name. A fraud claim was opened by customer service representative Kelly Goodhue. The case is now in the queue of dispute specialist Anand Bullock. Anand must qualify the fraudulent credit application claim.