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Video Library

Sharpen your skills as a Pega developer
with the Pega Community Video Library.

Browse our video series

In-person conversational videos led by a moderator and Pega expert.

Product demos showing users how to perform specific tasks in the Pega Platform.

Get high-level overviews and demonstrations of the latest Pega Product features.

Troubleshoot, resolve, and get answers to questions you may have about the Pega Platform.

Product

Capability

Role

Series

Pega 8.6 Update: Make Smart Apps Simple: Conversational Channels

Pega 8.6 Update: Make Smart Apps Simple: Conversational Channels

Steve Bixby, Vice President, Product Development, chats with Matt Lake, Director of Multichannel Technology, about the newest features of conversational channels in Pega 8.6.

Pega 8.6 Update: New UX Top to Bottom

Pega 8.6 Update: New UX Top to Bottom

Steve Bixby, Vice President, Product Engineering, chats with Vinay Kamath about the latest features of User Experience in Pega 8.6.

Improving the user experience with Unified Messaging

Improving the user experience with Unified Messaging

Matt Lake, Sr. Director of Product, Digital Customer Service, showcases how developers and members of Pega’s technical ecosystem can create best-in-class user experiences by unifying multiple…

Debugging issue where Interaction not auto-launching when call is paced to a CSR

Debugging issue where Interaction not auto-launching when call is paced to a CSR

In this Global Client Support (GCS) video created by Shiva Rakahith S, you will learn how to debug an issue where an Interaction is not auto-launching when a call is placed to a Customer Service…

Pega 8.5 Update: What's New in Conversational Channels

Pega 8.5 Update: What's New in Conversational Channels

Steve Bixby, Vice President of Product Engineering, chats with Matt Lake, Sr. Director, Multi-Channel Technology, about what's new in Pega 85 in the area of Conversational Channels. 

Pega 8.5 Update: What's New in User Experience

Pega 8.5 Update: What's New in User Experience

Steve Bixby, Vice President of Product Engineering, chats with Product Manager for Cosmos UI and UI Kit, Sam Alexander, and Sr. Director for UI Technology, Vinay Kamath about what's new in User…

Tech Talk Live: Building fantastic UX: Explore what’s new in Pega Cosmos and beyond

Tech Talk Live: Building fantastic UX: Explore what’s new in Pega Cosmos and beyond

In this TechTalk Live, we take a deep dive into the Pega Cosmos™ design system, a complete "builder kit" on Infinity UI and, in 8.5, previewed on React.

Using Chrome Overrides debugging technique to troubleshoot UI issues

Using Chrome Overrides debugging technique to troubleshoot UI issues

In this Global Client Support (GCS) video created by Bala Gangadhar Tilak Cherukuri, you will learn how to use Chrome Overrides debugging technique in a Pega application to troubleshoot user…

Debugging translation issues while importing translations using Localization wizard

Debugging translation issues while importing translations using Localization wizard

In this Global Client Support (GCS) video created by Elisha Tanikonda, you will learn how to debug translation issues while importing to your Pega application using the Localization wizard.

PegaWorld iNspire 2020: Live Build: Fantastic UX in Pega

PegaWorld iNspire 2020: Live Build: Fantastic UX in Pega

Learn how Pega’s UX interaction library and the Pega Cosmos Design System help teams quickly achieve ideal experiences in your business apps. 

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