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Sharpen your skills as a Pega developer
with the Pega Community Video Library.

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In-person conversational videos led by a moderator and Pega expert.

Product demos showing users how to perform specific tasks in the Pega Platform.

Get high-level overviews and demonstrations of the latest Pega Product features.

Troubleshoot, resolve, and get answers to questions you may have about the Pega Platform.

Pega 8.6 Update: Make Smart Apps Simple: Conversational Channels

Pega 8.6 Update: Make Smart Apps Simple: Conversational Channels

Steve Bixby, Vice President, Product Development, chats with Matt Lake, Director of Multichannel Technology, about the newest features of conversational channels in Pega 8.6.

Pega 8.6 Update: Make Smart Apps Simple: Security, Case Management, Mobile

Pega 8.6 Update: Make Smart Apps Simple: Security, Case Management, Mobile

Steve Bixby, Vice President of Product Engineering, chats with Mobile Director Drew Piekarski about making smart apps simple. In this video, Drew covers the platform capabilities of Security, Case…

Pega 8.6 Update: What's New in Case Management

Pega 8.6 Update: What's New in Case Management

Steve Bixby, Vice President, Product Engineering, chats with Drew Piekarski, Senior Director, Product Engineering, Intelligent Automation, about the new features in Case Management in Pega 8.6. …

Improving the user experience with Unified Messaging

Improving the user experience with Unified Messaging

Matt Lake, Sr. Director of Product, Digital Customer Service, showcases how developers and members of Pega’s technical ecosystem can create best-in-class user experiences by unifying multiple…

Debugging issue where Interaction not auto-launching when call is paced to a CSR

Debugging issue where Interaction not auto-launching when call is paced to a CSR

In this Global Client Support (GCS) video created by Shiva Rakahith S, you will learn how to debug an issue where an Interaction is not auto-launching when a call is placed to a Customer Service…

Pega 8.5 Update: What's New in Case Management

Pega 8.5 Update: What's New in Case Management

Steve Bixby, Vice President of Product Engineering, chats with Director of Case Management, Krishna Potluri about what's new in Case Management for Pega 8.5.

Pega 8.5 Update: What's New in Conversational Channels

Pega 8.5 Update: What's New in Conversational Channels

Steve Bixby, Vice President of Product Engineering, chats with Matt Lake, Sr. Director, Multi-Channel Technology, about what's new in Pega 85 in the area of Conversational Channels. 

How Process Fabric changes the game for Pega developers

How Process Fabric changes the game for Pega developers

In this month's episode of TechTalk, the Pega Product Marketing team will show developers how to get the most out of Process Fabric so that you have the ability to positively streamline the customer…

How to add alternate stages to case types in App Studio

How to add alternate stages to case types in App Studio

In this product how-to video, learn how easy it is to add an alternate stage to a case type within App studio. 

How to create a pick list field dynamic choice

How to create a pick list field dynamic choice

Creating a pick list field was never more simple in this product how-to video! 

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