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Video Library

Sharpen your skills as a Pega developer
with the Pega Community Video Library.

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In-person conversational videos led by a moderator and Pega expert.

Product demos showing users how to perform specific tasks in the Pega Platform.

Get high-level overviews and demonstrations of the latest Pega Product features.

Troubleshoot, resolve, and get answers to questions you may have about the Pega Platform.

Pega 8.6 Update: Make Smart Apps Simple: Conversational Channels

Pega 8.6 Update: Make Smart Apps Simple: Conversational Channels

Steve Bixby, Vice President, Product Development, chats with Matt Lake, Director of Multichannel Technology, about the newest features of conversational channels in Pega 8.6.

Pega 8.6 Update: Make Smart Apps Simple: Data and Integration

Pega 8.6 Update: Make Smart Apps Simple: Data and Integration

Steve Bixby, Vice President of Product Engineering, chats with Mayran Snir Barak, Senior Product Manager, about what's new in Data Integration for Pega 8.6.

Improving the user experience with Unified Messaging

Improving the user experience with Unified Messaging

Matt Lake, Sr. Director of Product, Digital Customer Service, showcases how developers and members of Pega’s technical ecosystem can create best-in-class user experiences by unifying multiple…

Debugging issue where Interaction not auto-launching when call is paced to a CSR

Debugging issue where Interaction not auto-launching when call is paced to a CSR

In this Global Client Support (GCS) video created by Shiva Rakahith S, you will learn how to debug an issue where an Interaction is not auto-launching when a call is placed to a Customer Service…

Pega 8.5 Update: What's New in Conversational Channels

Pega 8.5 Update: What's New in Conversational Channels

Steve Bixby, Vice President of Product Engineering, chats with Matt Lake, Sr. Director, Multi-Channel Technology, about what's new in Pega 85 in the area of Conversational Channels. 

Pega 8.5 Update: What's New in Data Integration

Pega 8.5 Update: What's New in Data Integration

Steve Bixby, Vice President of Product Engineering, chats with Mayran Snir Barak, Director, Data and Integration, about what's new in Data and Integration in Pega 8.5. 

How Process Fabric changes the game for Pega developers

How Process Fabric changes the game for Pega developers

In this month's episode of TechTalk, the Pega Product Marketing team will show developers how to get the most out of Process Fabric so that you have the ability to positively streamline the customer…

PegaWorld iNspire 2020: Live Build: Data & Integrations

PegaWorld iNspire 2020: Live Build: Data & Integrations

Now more than ever, integrations are key to delivering value quickly. In this session, learn how to quickly connect front-end experiences to back-end systems and show you how our DX APIs bring the…

Pega 8.4 Update: What's New in Decision Management

Pega 8.4 Update: What's New in Decision Management

Matt Nolan, Sr. Director, Product Management, chats with Maarten Keijzer, VP, Product Management, Decision Analytics, to discuss what's new in 8.4.

Pega 8.4 Update: What's New in Conversational Channels

Pega 8.4 Update: What's New in Conversational Channels

Steve Bixby, Vice President, Product Development, chats with Matt Lake, Director of Multichannel Technology, about the newest features of conversational channels in Pega 8.4.

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