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Video Library

Sharpen your skills as a Pega developer
with the Pega Community Video Library.

Browse our video series

In-person conversational videos led by a moderator and Pega expert.

Product demos showing users how to perform specific tasks in the Pega Platform.

Get high-level overviews and demonstrations of the latest Pega Product features.

Troubleshoot, resolve, and get answers to questions you may have about the Pega Platform.

Pega 8.6 Update: Make Smart Apps Simple: Conversational Channels

Pega 8.6 Update: Make Smart Apps Simple: Conversational Channels

Steve Bixby, Vice President, Product Development, chats with Matt Lake, Director of Multichannel Technology, about the newest features of conversational channels in Pega 8.6.

Improving the user experience with Unified Messaging

Improving the user experience with Unified Messaging

Matt Lake, Sr. Director of Product, Digital Customer Service, showcases how developers and members of Pega’s technical ecosystem can create best-in-class user experiences by unifying multiple…

Debugging issue where Interaction not auto-launching when call is paced to a CSR

Debugging issue where Interaction not auto-launching when call is paced to a CSR

In this Global Client Support (GCS) video created by Shiva Rakahith S, you will learn how to debug an issue where an Interaction is not auto-launching when a call is placed to a Customer Service…

Pega 8.5 Update: What's New in Conversational Channels

Pega 8.5 Update: What's New in Conversational Channels

Steve Bixby, Vice President of Product Engineering, chats with Matt Lake, Sr. Director, Multi-Channel Technology, about what's new in Pega 85 in the area of Conversational Channels. 

Pega 8.5 Update: What's New in DevOps and Automated Testing

Pega 8.5 Update: What's New in DevOps and Automated Testing

Steve Bixby, Vice President of Product Engineering, chats with Linoy Alexander, Director of Developer Productivity, DevOps, about what's new in Mobility and Collaboration for Pega 8.5.

Overview of test automation features for Pega Infinity

Overview of test automation features for Pega Infinity

Linoy Alexander, Director of Developer Productivity and App Development, gives an overview of test automation features for Pega Infinity.

Deployment Manager and DevOps overview

Deployment Manager and DevOps overview

Linoy Alexander, Director of Developer Productivity and App Development, gives an overview of Deployment Manager and DevOps in this Pega Community video. 

Pega 8.4 Update: What's New in Decision Management

Pega 8.4 Update: What's New in Decision Management

Matt Nolan, Sr. Director, Product Management, chats with Maarten Keijzer, VP, Product Management, Decision Analytics, to discuss what's new in 8.4.

Pega 8.4 Update: What's New in Conversational Channels

Pega 8.4 Update: What's New in Conversational Channels

Steve Bixby, Vice President, Product Development, chats with Matt Lake, Director of Multichannel Technology, about the newest features of conversational channels in Pega 8.4.

Pega 8.4 Update: What's New in DevOps and Automated Testing

Pega 8.4 Update: What's New in DevOps and Automated Testing

Steve Bixby, Vice President of Product Development, chats with Linoy Alexander, Director, Product Productivity, DevOps, about the newest DevOps features in Pega 8.4. 

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