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Video Library

Sharpen your skills as a Pega developer
with the Pega Community Video Library.

Browse our video series

In-person conversational videos led by a moderator and Pega expert.

Product demos showing users how to perform specific tasks in the Pega Platform.

Get high-level overviews and demonstrations of the latest Pega Product features.

Troubleshoot, resolve, and get answers to questions you may have about the Pega Platform.

Drive quality through definitions of ready and done

Drive quality through definitions of ready and done

Hear our experts talk through the benefits using a Definition of Ready and Done on your Pega Express project.

Delivering out of the box Microjourneys with Pega Express

Delivering out of the box Microjourneys with Pega Express

Hear more about Pega's out of the microjourneys and they can achieve outcomes even faster with Pega Express.

Pega 8.6 Update: Make Smart Apps Simple: Conversational Channels

Pega 8.6 Update: Make Smart Apps Simple: Conversational Channels

Steve Bixby, Vice President, Product Development, chats with Matt Lake, Director of Multichannel Technology, about the newest features of conversational channels in Pega 8.6.

Improving the user experience with Unified Messaging

Improving the user experience with Unified Messaging

Matt Lake, Sr. Director of Product, Digital Customer Service, showcases how developers and members of Pega’s technical ecosystem can create best-in-class user experiences by unifying multiple…

Debugging issue where Interaction not auto-launching when call is paced to a CSR

Debugging issue where Interaction not auto-launching when call is paced to a CSR

In this Global Client Support (GCS) video created by Shiva Rakahith S, you will learn how to debug an issue where an Interaction is not auto-launching when a call is placed to a Customer Service…

Pega 8.5 Update: What's New in Conversational Channels

Pega 8.5 Update: What's New in Conversational Channels

Steve Bixby, Vice President of Product Engineering, chats with Matt Lake, Sr. Director, Multi-Channel Technology, about what's new in Pega 85 in the area of Conversational Channels. 

TechTalk Live: Boosting productivity through low code

TechTalk Live: Boosting productivity through low code

In this TechTalk Live, join Justin McCahill, Innovation and Experience Manager and Sam Tremlett, Senior Product Architect, Application Development, as they showcase some exciting new features on&n

Pega 8.4 Update: What's New in Conversational Channels

Pega 8.4 Update: What's New in Conversational Channels

Steve Bixby, Vice President, Product Development, chats with Matt Lake, Director of Multichannel Technology, about the newest features of conversational channels in Pega 8.4.

Pega 8.4 Deep Dive: Configuration Studio

Pega 8.4 Deep Dive: Configuration Studio

Suman Kumar Bhowmick covers multiple enhancements to the App Studio authoring experience including the ability to generate a document from the case type, paging in data pages for efficient access to…

Pega 8.4 Deep Dive: Pega Express Delivery Approach in app studio

Pega 8.4 Deep Dive: Pega Express Delivery Approach in app studio

Suman Bhowmick and Arun Sarada describe the three pillars of the Pega Express methodology, Case Types, Data, and Personas, and how those pillars are incorporated into Case Design experience. Suman…

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