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Sharpen your skills as a Pega developer
with the Pega Community Video Library.

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In-person conversational videos led by a moderator and Pega expert.

Product demos showing users how to perform specific tasks in the Pega Platform.

Get high-level overviews and demonstrations of the latest Pega Product features.

Troubleshoot, resolve, and get answers to questions you may have about the Pega Platform.

Pega 8.6 Update: Make Smart Apps Simple: Conversational Channels

Pega 8.6 Update: Make Smart Apps Simple: Conversational Channels

Steve Bixby, Vice President, Product Development, chats with Matt Lake, Director of Multichannel Technology, about the newest features of conversational channels in Pega 8.6.

Improving the user experience with Unified Messaging

Improving the user experience with Unified Messaging

Matt Lake, Sr. Director of Product, Digital Customer Service, showcases how developers and members of Pega’s technical ecosystem can create best-in-class user experiences by unifying multiple…

Pega 8.5 Update: What's New in Conversational Channels

Pega 8.5 Update: What's New in Conversational Channels

Steve Bixby, Vice President of Product Engineering, chats with Matt Lake, Sr. Director, Multi-Channel Technology, about what's new in Pega 85 in the area of Conversational Channels. 

TechTalk Live: Boosting productivity through low code

TechTalk Live: Boosting productivity through low code

In this TechTalk Live, join Justin McCahill, Innovation and Experience Manager and Sam Tremlett, Senior Product Architect, Application Development, as they showcase some exciting new features on&n

Pega 8.4 Update: What's New in Conversational Channels

Pega 8.4 Update: What's New in Conversational Channels

Steve Bixby, Vice President, Product Development, chats with Matt Lake, Director of Multichannel Technology, about the newest features of conversational channels in Pega 8.4.

Pega 8.4 Deep Dive: Configuration Studio

Pega 8.4 Deep Dive: Configuration Studio

Suman Kumar Bhowmick covers multiple enhancements to the App Studio authoring experience including the ability to generate a document from the case type, paging in data pages for efficient access to…

Pega 8.4 Deep Dive: Pega Express methodology in app studio

Pega 8.4 Deep Dive: Pega Express methodology in app studio

Suman Bhowmick and Arun Sarada describe the three pillars of the Pega Express methodology, Case Types, Data, and Personas, and how those pillars are incorporated into Case Design experience. Suman…

Pega 8.3 Deep Dive: What's New in Conversational Channels

Pega 8.3 Deep Dive: What's New in Conversational Channels

Matt Lake and Sindhu Tiwari cover enhancements to Multi Channel functionality such as the ability to import and export training data and machine learning models, email manager support for work queues…

Pega 8.3 Update: What's New in Conversational Channels

Pega 8.3 Update: What's New in Conversational Channels

Steve Bixby, Vice President, Product Development, sits down with Matt Lake, Director of Multi-Channel Technology, to discuss the latest features for Conversational Channels in Pega Platform 8.3…

Pega 8.2 Update: What's New in Conversational Channels (Deep Dive)

Pega 8.2 Update: What's New in Conversational Channels (Deep Dive)

Matt Lake demonstrates new IVA (Intelligent Virtual Assistant) capabilities such as the ability to include BCC and CC fields, the chat preview console, and how the IVA can populate fields using an…

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