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Video Library

The Pega Community video library is an invaluable resource of content ranging from high-level discussions with Pega product owners to detailed demos of Pega software for end-users. Whether you are a novice or a Pega pro, the video library will help you bring your Pega skills to the next level.

Our series

TechTalk video series

Led by a moderator and a Pega expert, TechTalk features high-level discussions focusing on Pega concepts.

Product How-to video series

Step-by-step walkthroughs that empower users with the knowledge to perform specific tasks within the Pega platform.

What's New video series

Pega product owners give high-level overviews and demonstrations of the latest release features. 

Troubleshooting video series

Expert-led demonstrations which help users troubleshoot techniques and gain product support knowledge. 

Overriding out-of-the-box templates (prconfig or content XML files) for Kubernetes deployment
Overriding out-of-the-box templates (prconfig or content XML files) for Kubernetes deployment
Video duration: 07:49

Overriding out-of-the-box templates (prconfig or content XML files) for Kubernetes deployment

In this Global Client Support (GCS) video created by Hoyath Ali and Waseem Khan, you will learn how to override out-of-the-box templates (prconfig or content XML files) for Kubernetes deployment.

Debugging rule resolution issue observed during customization of logout screen
Debugging Rule Resolution Issue observed During Customization of Logout Screen
Video duration: 03:22

Debugging rule resolution issue observed during customization of logout screen

In this Global Client Support (GCS) video created by Praveen Palagani, you will learn how to debug a rule resolution issue observed during customization of logout screen.

Support Guide: Conceptual Overview of a Single to Split Schema Upgrade
Support Guide: Conceptual Overview of a Single to Split Schema Upgrade
Video duration: 04:48

Support Guide: Conceptual Overview of a Single to Split Schema Upgrade

In this Global Customer Support (GCS) video, Nick Loving provides a conceptual overview of an upgrade from a single schema to a split schema configuration.

Support Guide: Troubleshooting Export to PDF Taking Longer than Expected
Support Guide: Troubleshooting Export to PDF Taking Longer than Expected
Video duration: 03:13

Support Guide: Troubleshooting Export to PDF Taking Longer than Expected

In this Global Customer Support (GCS) video, Habeeb Baig shows you how to troubleshoot an "Export to PDF" taking longer than expected.

Support Guide: How to Debug “Matching Object Not Found” Issues Related to Lucene Search
Support Guide: How to Debug “Matching Object Not Found” Issues Related to Lucene Search
Video duration: 04:09

Support Guide: How to Debug “Matching Object Not Found” Issues Related to Lucene Search

In this Global Customer Support (GCS) video, Pushpaharitha Lakkamraju shows you how to debug “Matching Object Not Found” issues related to Lucene search.

Support Guide: How to Enable Pega DEBUG Logs
Support Guide: How to Enable Pega DEBUG Logs
Video duration: 02:12

Support Guide: How to Enable Pega DEBUG Logs

In this Global Customer Support (GCS) video, Naresh Reddy Tallapureddy shows you how to enable Pega DEBUG logs.

Support Guide: How to Overcome a JMS NamingException Error in an AES System
Support Guide: How to Overcome a JMS NamingException Error in an AES System
Video duration: 02:49

Support Guide: How to Overcome a JMS NamingException Error in an AES System

In this Global Customer Support (GCS) video, Simon Chan shows you how to resolve a JMS NamingException Error in an AES System.

Support Guide: How to Trace Batch Requestors Through the System Management Application (SMA)
Support Guide: How to Trace Batch Requestors Through the System Management Application (SMA)
Video duration: 02:05

Support Guide: How to Trace Batch Requestors Through the System Management Application (SMA)

In this Global Customer Support (GCS) video, Sainath Challapalli shows you how to trace batch requestors through the System Management Application (SMA).

Support Guide: How to Control Display of Report Categories in a Portal
Support Guide: How to Control Display of Report Categories in a Portal
Video duration: 02:23

Support Guide: How to Control Display of Report Categories in a Portal

In this Global Customer Support (GCS) video, Gisela Rodrigues shows you how to control the display of report categories in a Portal.

Support Guide: How to Solve a Certificate Exception Error during SSL Handshake
Support Guide: How to Solve a Certificate Exception Error during SSL Handshake
Video duration: 02:40

Support Guide: How to Solve a Certificate Exception Error during SSL Handshake

In this Global Customer Support (GCS) video, Aditya Sirohi shows you how to resolve a Certificate Exception error during SSL Handshake, using Connect-SOAP to call a one-way SSL secured SOAP endpoint…

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