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with the Pega Community Video Library.

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In-person conversational videos led by a moderator and Pega expert.

Product demos showing users how to perform specific tasks in the Pega Platform.

Get high-level overviews and demonstrations of the latest Pega Product features.

Troubleshoot, resolve, and get answers to questions you may have about the Pega Platform.

Tips for troubleshooting Export to Excel issues

Tips for troubleshooting Export to Excel issues

In this Global Client Support (GCS) video created by Ron Lee, you will learn how to troubleshoot Export to Excel issues.

Optimizing properties of large embedded page in work class context

Optimizing properties of large embedded page in work class context

In this Global Client Support (GCS) video created by Bindu Saraf and Sreepriya Rao Gona, you will learn how to optimize properties of a large embedded page when it's not possible to see the property…

Obtaining and using DB Query Events in Tracer Files to Troubleshoot Reporting Issues

Obtaining and using DB Query Events in Tracer Files to Troubleshoot Reporting Issues

In this Global Client Support (GCS) video created by Ron Lee, you will learn how to obtain and use DB Query events in Tracer files to troubleshoot both the performance of and unexpected results from…

Troubleshooting OpenID Connect authentication service integration issues with Pega Platform

Troubleshooting OpenID Connect authentication service integration issues with Pega Platform

In this Global Client Support (GCS) video created by Mounica Mandaloju, you will learn how to troubleshoot OpenID Connect authentication service integration issues with the Pega Platform.

Incorrect Results from Reports with Multiple Descendant Classes

Incorrect Results from Reports with Multiple Descendant Classes

In this Global Customer Support (GCS) video created by Pranathi Chennuru, you will learn how to troubleshoot a scenario where the report definition configured in a framework class is executed in the…

Support Guide: Debugging Real-time Push Notifications for Desktop Apps

Support Guide: Debugging Real-time Push Notifications for Desktop Apps

In this Global Customer Support (GCS) video created by Bala Gangadhar Tilak, you will learn how to debug issues with real-time push notifications for desktop applications.

Support Guide: Debugging Scheduled Reports

Support Guide: Debugging Scheduled Reports

In this Global Customer Support (GCS) video created by Ron Lee and Nick Loving, you will learn how to debug scheduled reports that aren’t being delivered. Use these tips to narrow down the root cause…

Support Guide: Debugging Java in Activities and Rule-Utility-Functions

Support Guide: Debugging Java in Activities and Rule-Utility-Functions

In this Global Customer Support (GCS) video created by Shashidhar Palle, you will learn how to debug Java in activities and Rule-Utility-Functions.

Support Guide: How to Uncompact all JavaScript files within Pega

Support Guide: How to Uncompact all JavaScript files within Pega

In this Global Customer Support (GCS) video created by Bhuvana Mahalingam, you will learn how to uncompact all JavaScript files within Pega. This technique is useful to troubleshoot and debug…

Support Guide: How to Trace an Agent from Designer Studio

Support Guide: How to Trace an Agent from Designer Studio

In this Global Customer Support (GCS) video created by Bala Nagendra Devaguptapu, you will learn how to trace an agent from Designer Studio.

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