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Video Library

The Pega Community video library is an invaluable resource of content ranging from high-level discussions with Pega product owners to detailed demos of Pega software for end-users. Whether you are a novice or a Pega pro, the video library will help you bring your Pega skills to the next level.

Our series

TechTalk video series

Led by a moderator and a Pega expert, TechTalk features high-level discussions focusing on Pega concepts.

Product How-to video series

Step-by-step walkthroughs that empower users with the knowledge to perform specific tasks within the Pega platform.

What's New video series

Pega product owners give high-level overviews and demonstrations of the latest release features. 

Troubleshooting video series

Expert-led demonstrations which help users troubleshoot techniques and gain product support knowledge. 

Troubleshooting when Android devices do not show up in Remote Devices
Troubleshooting when Android devices do not show up in Remote Devices
Video duration: 04:57

Troubleshooting when Android devices do not show up in Remote Devices

In this Global Client Support (GCS) video created by Bala Gangadhar Tilak Cherukuri, you will learn how to troubleshoot when Android devices do not show up in ‘Remote Devices’ for Chrome USB…

How to initiate a data sync while debugging a mobile application
How to initiate a data sync while debugging a mobile application
Video duration: 02:01

How to initiate a data sync while debugging a mobile application

In this Global Client Support (GCS) video created by Rett Hean, you will learn about a technique you can use to trigger a data or delta sync on demand.

Troubleshooting an offline-enabled mobile application to verify its network status
How to troubleshoot an offline-enabled mobile application to verify its network status
Video duration: 02:38

Troubleshooting an offline-enabled mobile application to verify its network status

Troubleshooting an offline-enabled mobile application to verify its network status In this Global Client Support (GCS) video created by Elisha Tanikonda, you will learn about an API that you can…

How to determine the Pega Mobile Client version
How to determine the Pega Mobile Client version
Video duration: 02:35

How to determine the Pega Mobile Client version

In this Global Client Support (GCS) video created by Rett Hean, you will learn a technique to quickly and accurately verify the Pega Mobile Client version.

Support Guide: Troubleshooting Missing Busy Indicator after Clicking on Assignment
Support Guide: Troubleshooting Missing Busy Indicator after Clicking on Assignment.mp4
Video duration: 02:58

Support Guide: Troubleshooting Missing Busy Indicator after Clicking on Assignment

In this Global Customer Support (GCS) video, Ajit Kumar shows you how to troubleshoot a missing busy indicator after clicking on an assignment.

Support Guide: How to Repair Broken Assignments
Support Guide: How to Repair Broken Assignments
Video duration: 05:08

Support Guide: How to Repair Broken Assignments

In this Global Customer Support (GCS) video, Rajendra Potti shows you how to troubleshoot and repair broken assignments.

Support Guide: How to Troubleshoot SLA Broken Queue Entries
Support Guide: How to Troubleshoot SLA Broken Queue Entries
Video duration: 05:23

Support Guide: How to Troubleshoot SLA Broken Queue Entries

In this Global Customer Support (GCS) video, Haritha Damarla shows you how to troubleshoot SLA broken queue entries.

Support Guide: Troubleshooting Export to PDF Taking Longer than Expected
Support Guide: Troubleshooting Export to PDF Taking Longer than Expected
Video duration: 03:13

Support Guide: Troubleshooting Export to PDF Taking Longer than Expected

In this Global Customer Support (GCS) video, Habeeb Baig shows you how to troubleshoot an "Export to PDF" taking longer than expected.

Support Guide: How to Enable Pega DEBUG Logs
Support Guide: How to Enable Pega DEBUG Logs
Video duration: 02:12

Support Guide: How to Enable Pega DEBUG Logs

In this Global Customer Support (GCS) video, Naresh Reddy Tallapureddy shows you how to enable Pega DEBUG logs.

Support Guide: How to Troubleshoot Flow Removed Errors
Support Guide: How to Troubleshoot Flow Removed Errors
Video duration: 05:46

Support Guide: How to Troubleshoot Flow Removed Errors

In this Global Customer Support (GCS) video, Avinash Kolavennu shows you how to troubleshoot flow removed errors.

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