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Video Library

Sharpen your skills as a Pega developer
with the Pega Community Video Library.

Browse our video series

In-person conversational videos led by a moderator and Pega expert.

Product demos showing users how to perform specific tasks in the Pega Platform.

Get high-level overviews and demonstrations of the latest Pega Product features.

Troubleshoot, resolve, and get answers to questions you may have about the Pega Platform.

Support Guide: How to Debug “Matching Object Not Found” Issues Related to Lucene Search

Support Guide: How to Debug “Matching Object Not Found” Issues Related to Lucene Search

In this Global Customer Support (GCS) video, Pushpaharitha Lakkamraju shows you how to debug “Matching Object Not Found” issues related to Lucene search.

Support Guide: How to Enable Pega DEBUG Logs

Support Guide: How to Enable Pega DEBUG Logs

In this Global Customer Support (GCS) video, Naresh Reddy Tallapureddy shows you how to enable Pega DEBUG logs.

Support Guide: How to Control Display of Report Categories in a Portal

Support Guide: How to Control Display of Report Categories in a Portal

In this Global Customer Support (GCS) video, Gisela Rodrigues shows you how to control the display of report categories in a Portal.

Support Guide: Tracer Troubleshooting Guide for Rule Not Found Errors

Support Guide: Tracer Troubleshooting Guide for Rule Not Found Errors

In this Global Customer Support (GCS) video, you will learn how to resolve Rule Not Found errors due to context switching.

Support Guide: Common Flow and Assignment Process Errors

Support Guide: Common Flow and Assignment Process Errors

In this Global Customer Support (GCS) video, I show you how to troubleshoot common flow and assignment process errors. This information can be used to diagnose application configuration issues…

Support Guide: How To Reopen a Support Request

Support Guide: How To Reopen a Support Request

In this Global Customer Support (GCS) video, I'll show you how to reopen a Support Request from the My Support Portal and provide necessary diagnostic information. 

Support Guide: How To View and Download PegaRULES Logs

Support Guide: How To View and Download PegaRULES Logs

In this Global Customer Support (GCS) video tutorial I show you how to view and download PegaRULES logs.

Support Guide: PRPC Update Manager and Hotfix Inventories

Support Guide: PRPC Update Manager and Hotfix Inventories

In this Global Customer Support (GCS) video, Ian Fitzpatrick shows you how to collect and download a new Hotfix Inventory in Pega 7.1 through 7.1.7. Starting in Pega 7.1.8, the Scan Results screen…

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