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Video Library

Sharpen your skills as a Pega developer
with the Pega Community Video Library.

Browse our video series

In-person conversational videos led by a moderator and Pega expert.

Product demos showing users how to perform specific tasks in the Pega Platform.

Get high-level overviews and demonstrations of the latest Pega Product features.

Troubleshoot, resolve, and get answers to questions you may have about the Pega Platform.

Enabling and using Query runner to troubleshoot database issues

Enabling and using Query runner to troubleshoot database issues

In this Global Client Support (GCS) video created by Atikant Sinha, you will learn how to save time by using Query runner to debug and troubleshoot database issues.

Overriding out-of-the-box templates (prconfig or content XML files) for Kubernetes deployment

Overriding out-of-the-box templates (prconfig or content XML files) for Kubernetes deployment

In this Global Client Support (GCS) video created by Hoyath Ali and Waseem Khan, you will learn how to override out-of-the-box templates (prconfig or content XML files) for Kubernetes deployment.

Debugging rule resolution issue observed during customization of logout screen

Debugging rule resolution issue observed during customization of logout screen

In this Global Client Support (GCS) video created by Praveen Palagani, you will learn how to debug a rule resolution issue observed during customization of logout screen.

Troubleshooting LDAP Authentication Mapping Issues

Troubleshooting LDAP Authentication Mapping Issues

In this Global Client Support (GCS) video created by Gireesh Vetsa, you will learn how to troubleshoot mapping issues related to LDAP Authentication.

Identify and Trace a Specific Browser Requestor before a User Logs in to an Application

Identify and Trace a Specific Browser Requestor before a User Logs in to an Application

In this Global Client Support (GCS) video created by Rachit Agarwal, you will learn how to identify and trace a specific browser requestor before a user logs in to an application. This approach…

Troubleshooting search and performance issues in Pega Infinity 8.x

Troubleshooting search and performance issues in Pega Infinity 8.x

In this Global Client Support (GCS) video created by Abhinav Gupta, you will learn how to troubleshoot search and performance issues in Pega Infinity 8.x.

Uninstalling a Hotfix using prpcUtils when Designer Studio is Inaccessible

Uninstalling a Hotfix using prpcUtils when Designer Studio is Inaccessible

In this Global Client Support (GCS) video created by Uday Kumar Teegala, you will learn how to use the prpcUtils tool to uninstall (or rollback) a Hotfix when Designer Studio inaccessible.

Troubleshooting OpenID Connect authentication service integration issues with Pega Platform

Troubleshooting OpenID Connect authentication service integration issues with Pega Platform

In this Global Client Support (GCS) video created by Mounica Mandaloju, you will learn how to troubleshoot OpenID Connect authentication service integration issues with the Pega Platform.

Cluster Management in Pega 7.4

Cluster Management in Pega 7.4

In this Global Customer Support (GCS) video created by Laura Al-Richane, Piotr Bak and Jakub Stando, you will learn how to use the Cluster Management functionality in Pega 7.4 to analyze and…

Global Search and Reindexing Issues - Part 2

Global Search and Reindexing Issues - Part 2

In this second of two Global Customer Support (GCS) videos created by Ajay Rangarh and Pawan Narain Singh, you will learn some additional tips to troubleshoot and resolve common global search and…

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