Video Library
The Pega Community video library is an invaluable resource of content ranging from high-level discussions with Pega product owners to detailed demos of Pega software for end-users. Whether you are a novice or a Pega pro, the video library will help you bring your Pega skills to the next level.
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How to create a new application
Create a new application using Pega's Constellation UI design architecture.
How to create a questionnaire
Collect a wide range of information from users by providing questionnaires in a low-code way in App Studio. This video shows how to create a questionnaire.
How to add escalation actions
Ensure that users complete Assignments on time by defining escalation actions for Steps. This video shows how to add an escalation action to an SLA that is defined on a Step.
How to assign Tasks to users
Improve business process efficiency by assigning Tasks to appropriate individuals or groups of individuals. This video shows how to assign Tasks to users.
How to add a case SLA
Encourage users to resolve cases on time by setting goals and deadlines for a Case Type. This video shows how to add a Service-Level Agreement (SLA) to a case.
How to add Stage, Process, and Step SLAs
Ensure that users complete Assignments on time by assigning Service-Level Agreements (SLAs) to Stages, Processes, and Steps. This video shows how to add SLAs to Stages, Processes, and Steps.
How to reopen a resolved case
Reopen a resolved case if users resolved the case prematurely or erroneously. After reopening the case, you can process and resolve the case again. This video shows how to reopen a resolved case.
How to add Validation in App Studio
Validate user data against business logic to avoid invalid data within applications. This video shows how to add a Validation to a field in App Studio.
How to use a Decision shape
Automating Decisions based on business logic allows application users to focus on tasks that require human expertise. Use a Decision shape to evaluate business logic and advance a process…
How to send an email
In Pega Platform™, the system can send automated email correspondence to all relevant parties to ensure timely communication. This video shows how to configure a Send email automation step.