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Video Library

The Pega Community video library is an invaluable resource of content ranging from high-level discussions with Pega product owners to detailed demos of Pega software for end-users. Whether you are a novice or a Pega pro, the video library will help you bring your Pega skills to the next level.

Our series

TechTalk video series

Led by a moderator and a Pega expert, TechTalk features high-level discussions focusing on Pega concepts.

Product How-to video series

Step-by-step walkthroughs that empower users with the knowledge to perform specific tasks within the Pega platform.

Pega product owners give high-level overviews and demonstrations of the latest release features. 

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Series

How to create a new application
How to create a new application
Video duration: 00:26

How to create a new application

Create a new application using Pega's Constellation UI design architecture.

How to calculate a field with a decision table
How to calculate a field with a decision table
Video duration: 00:46

How to calculate a field with a decision table

This video shows how to calculate a field with a decision table, useful when the derived value can have one of a few outcomes.

How to create a chatbot
How to create a chatbot
Video duration: 02:13

How to create a chatbot

Pega Intelligent Virtual Assistant™ (IVA) is a chatbot technology that interacts with an application by sending and receiving text messages from users, in a simple question and answer form. By…

How to create a questionnaire
How to create a questionnaire
Video duration: 01:07

How to create a questionnaire

Collect a wide range of information from users by providing questionnaires in a low-code way in App Studio. This video shows how to create a questionnaire.

How to add escalation actions
How to add escalation actions
Video duration: 00:35

How to add escalation actions

Ensure that users complete Assignments on time by defining escalation actions for Steps. This video shows how to add an escalation action to an SLA that is defined on a Step.

How to assign Tasks to users
How to assign tasks to users
Video duration: 01:02

How to assign Tasks to users

Improve business process efficiency by assigning Tasks to appropriate individuals or groups of individuals. This video shows how to assign Tasks to users.

How to add a case SLA
How to add a case SLA
Video duration: 00:25

How to add a case SLA

Encourage users to resolve cases on time by setting goals and deadlines for a Case Type. This video shows how to add a Service-Level Agreement (SLA) to a case.

How to add Stage, Process, and Step SLAs
How to add stage, process, and step SLAs
Video duration: 00:53

How to add Stage, Process, and Step SLAs

Ensure that users complete Assignments on time by assigning Service-Level Agreements (SLAs) to Stages, Processes, and Steps. This video shows how to add SLAs to Stages, Processes, and Steps.

How to reopen a resolved case
How to reopen a resolved case
Video duration: 00:32

How to reopen a resolved case

Reopen a resolved case if users resolved the case prematurely or erroneously. After reopening the case, you can process and resolve the case again. This video shows how to reopen a resolved case.

How to add Validation in App Studio
How to add validation in App Studio
Video duration: 00:51

How to add Validation in App Studio

Validate user data against business logic to avoid invalid data within applications. This video shows how to add a Validation to a field in App Studio.

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