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Video Library

Sharpen your skills as a Pega developer
with the Pega Community Video Library.

Browse our video series

In-person conversational videos led by a moderator and Pega expert.

Product demos showing users how to perform specific tasks in the Pega Platform.

Get high-level overviews and demonstrations of the latest Pega Product features.

Troubleshoot, resolve, and get answers to questions you may have about the Pega Platform.

How to Troubleshoot Blank PDF Issues

How to Troubleshoot Blank PDF Issues

In this Global Client Support (GCS) video created by Evita Lobo and Hepsiba Komati, you will learn how to troubleshoot and resolve an issue where blank PDF’s are generated while using the Create PDF…

Support Guide: Troubleshooting how Workbaskets are Displayed in Case Manager Portal

Support Guide: Troubleshooting how Workbaskets are Displayed in Case Manager Portal

In this Global Customer Support (GCS) video created by Haritha Damarla, you will learn to troubleshoot how Workbaskets are displayed in the out-of-the-box Case Manager Portal.

Support Guide: Troubleshooting ActiveX Controls

Support Guide: Troubleshooting ActiveX Controls

In this Global Customer Support (GCS) video created by Neha Mittal and Habeeb Baig, you will learn about ActiveX controls present in PRPC and the Pega Platform, how to troubleshoot the Open Authoring…

Support Guide: Troubleshooting Delegated Rules Opening in Distorted Format after Pega 7.x Upgrade

Support Guide: Troubleshooting Delegated Rules Opening in Distorted Format after Pega 7.x Upgrade

In this Global Customer Support (GCS) video created by Shanthini Charles and Akshay Kumar Sinha, you will learn how to resolve an issue where delegated rules open in a distorted format after…

Support Guide: Troubleshooting Silverlight Installation Prompts

Support Guide: Troubleshooting Silverlight Installation Prompts

In this Global Customer Support (GCS) video, created by Rett Hean and Sam Itkin, you will learn the steps to take if you repeatedly face a Silverlight installation prompt while working with a Pega 7…

Support Guide: How to Troubleshoot and Position Busy Indicator to Prevent User Actions

Support Guide: How to Troubleshoot and Position Busy Indicator to Prevent User Actions

In this Global Customer Support (GCS) video, Gouse Shaik shows you how to troubleshoot and position the busy indicator to mask both the target and source elements to prevent additional user…

Support Guide: Troubleshooting Missing Busy Indicator after Clicking on Assignment

Support Guide: Troubleshooting Missing Busy Indicator after Clicking on Assignment

In this Global Customer Support (GCS) video, Ajit Kumar shows you how to troubleshoot a missing busy indicator after clicking on an assignment.

Support Guide: How to Repair Broken Assignments

Support Guide: How to Repair Broken Assignments

In this Global Customer Support (GCS) video, Rajendra Potti shows you how to troubleshoot and repair broken assignments.

Support Guide: How to Troubleshoot SLA Broken Queue Entries

Support Guide: How to Troubleshoot SLA Broken Queue Entries

In this Global Customer Support (GCS) video, Haritha Damarla shows you how to troubleshoot SLA broken queue entries.

Support Guide: How to Troubleshoot Flow Removed Errors

Support Guide: How to Troubleshoot Flow Removed Errors

In this Global Customer Support (GCS) video, Avinash Kolavennu shows you how to troubleshoot flow removed errors.

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