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Video Library

Sharpen your skills as a Pega developer
with the Pega Community Video Library.

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In-person conversational videos led by a moderator and Pega expert.

Product demos showing users how to perform specific tasks in the Pega Platform.

Get high-level overviews and demonstrations of the latest Pega Product features.

Troubleshoot, resolve, and get answers to questions you may have about the Pega Platform.

How to Troubleshoot Blank PDF Issues

How to Troubleshoot Blank PDF Issues

In this Global Client Support (GCS) video created by Evita Lobo and Hepsiba Komati, you will learn how to troubleshoot and resolve an issue where blank PDF’s are generated while using the Create PDF…

Responses not captured for Adaptive Decision Manager (ADM) model

Responses not captured for Adaptive Decision Manager (ADM) model

In this Global Client Support (GCS) video created by Nishitha Chintala, you will learn how to toubleshoot issues related to response capture in Adaptive Decision Manager (ADM) models.

Support Guide: Troubleshooting Outbound Data Mapping Error

Support Guide: Troubleshooting Outbound Data Mapping Error

In this Global Customer Support (GCS) video created by Veera Gangababu Gollapalli, you will learn how to troubleshoot an Outbound Data Mapping error when using a Connect-Rest rule.

Support Guide: Troubleshooting Inbound Data Mapping Error

Support Guide: Troubleshooting Inbound Data Mapping Error

In this Global Customer Support (GCS) video created by Veera Gangababu Gollapalli, you will learn how to troubleshoot an Inbound Data Mapping error when using a Connect-Rest rule.

Support Guide: Debugging a Failed Campaign Execution

Support Guide: Debugging a Failed Campaign Execution

In this Global Customer Support (GCS) video created by Pooja Sura, you will learn how to debug issues related to a failed Campaign Execution in Pega Marketing.

Support Guide: Troubleshooting how Workbaskets are Displayed in Case Manager Portal

Support Guide: Troubleshooting how Workbaskets are Displayed in Case Manager Portal

In this Global Customer Support (GCS) video created by Haritha Damarla, you will learn to troubleshoot how Workbaskets are displayed in the out-of-the-box Case Manager Portal.

Support Guide: Troubleshooting ActiveX Controls

Support Guide: Troubleshooting ActiveX Controls

In this Global Customer Support (GCS) video created by Neha Mittal and Habeeb Baig, you will learn about ActiveX controls present in PRPC and the Pega Platform, how to troubleshoot the Open Authoring…

Support Guide: Troubleshooting Delegated Rules Opening in Distorted Format after Pega 7.x Upgrade

Support Guide: Troubleshooting Delegated Rules Opening in Distorted Format after Pega 7.x Upgrade

In this Global Customer Support (GCS) video created by Shanthini Charles and Akshay Kumar Sinha, you will learn how to resolve an issue where delegated rules open in a distorted format after…

Support Guide: Resolving Issues Consuming WSDL Referencing External XSDs

Support Guide: Resolving Issues Consuming WSDL Referencing External XSDs

In this Global Customer Support (GCS) video created by Supraja V, you will learn how to resolve an issue with a consuming WSDL which references external XSDs.

Support Guide: Enabling Debug Logging for Decisioning Related Loggers

Support Guide: Enabling Debug Logging for Decisioning Related Loggers

In this Global Customer Support (GCS) video created by Ashutosh Arya, you will learn how to enable debug loggers for Decisioning related loggers.

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