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Video Library

Sharpen your skills as a Pega developer
with the Pega Community Video Library.

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In-person conversational videos led by a moderator and Pega expert.

Product demos showing users how to perform specific tasks in the Pega Platform.

Get high-level overviews and demonstrations of the latest Pega Product features.

Troubleshoot, resolve, and get answers to questions you may have about the Pega Platform.

PDC Stories: I can't see all my systems

PDC Stories: I can't see all my systems

In this story, we demonstrate using Pega Predictive Diagnostic Cloud™ user administration to solve the case of, "hey – why can't I see this system?”

PDC Stories: The case of the missing agent output

PDC Stories: The case of the missing agent output

In this story, we demonstrate using Pega Predictive Diagnostic Cloud™ to solve the case of, "hey – why can't I find this agent’s output?”

Support Guide: How to Control Display of Report Categories in a Portal

Support Guide: How to Control Display of Report Categories in a Portal

In this Global Customer Support (GCS) video, Gisela Rodrigues shows you how to control the display of report categories in a Portal.

Pega 7.1.8 Update: What's New in Case Management

Pega 7.1.8 Update: What's New in Case Management

Pegasystems Product Manager, Drew Piekarski, shows you what's new in Case Management in Pega 7.1.8.

Pega 7.1.7 Update: What's new in Case Management

Pega 7.1.7 Update: What's new in Case Management

Pegasystems Product Managers Drew Piekarski and Dennis Grady show you what's new in case management in Pega 7.1.7.

PRPC 7.1.6 Update: What's new in Case Management

PRPC 7.1.6 Update: What's new in Case Management

Pegasystems Product Managers Drew Piekarski and Dennis Grady show you what's new in case management in PRPC 7.1.6.

Webinar: Learn how Dynamic Case Management can be used to power robust applications

Webinar: Learn how Dynamic Case Management can be used to power robust applications

This webinar was originally presented as a Pega.com 3-part webinar series. Listen as Agya Garg, Product Manager for Pega’s Dynamic Case Management, in the second of a three part webinar series…

PegaWORLD 2012: Optimizing Customer Value Through Next-Best-Action

PegaWORLD 2012: Optimizing Customer Value Through Next-Best-Action

Across virtually every industry, new competitive threats and economic pressure require an increasing emphasis on creating measurable value during every customer interaction while delivering a…

Webinar: PegaRULES Process Commander 6.2 SP2: Case Management & DCO

Webinar: PegaRULES Process Commander 6.2 SP2: Case Management & DCO

Learn about the new Case Worker portal that complements the Case Manager portal. These two Case Management portals are recommended as a best practice for new applications. Business analysts and…

Webinar: Adverse Event Case Processing

Webinar: Adverse Event Case Processing

Pega's Adverse Event Case Processing solution helps organizations achieve greater operational efficiencies and streamline regulatory compliance by automating and improving business rules and process…

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