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Video Library

Sharpen your skills as a Pega developer
with the Pega Community Video Library.

Browse our video series

In-person conversational videos led by a moderator and Pega expert.

Product demos showing users how to perform specific tasks in the Pega Platform.

Get high-level overviews and demonstrations of the latest Pega Product features.

Troubleshoot, resolve, and get answers to questions you may have about the Pega Platform.

Pega 8.1 Update: What's New in Case Management

Pega 8.1 Update: What's New in Case Management

Pegasystems Director of Case Management, Drew Piekarski, shows you what's new in Case Management in Pega 8.1.

Pega 7.4 Update: What's New in Case Management

Pega 7.4 Update: What's New in Case Management

Pegasystems Director of Case Management, Drew Piekarski, shows you what's new in Case Management in Pega 7.4.

Pega 7.3.1 Update: What's New in Case Management

Pega 7.3.1 Update: What's New in Case Management

Pegasystems Director of Case Management, Drew Piekarski, shows you what's new in Case Management in Pega 7.3.1.

Email Interaction Improvements

Email Interaction Improvements

In this video, the following features are demonstrated: Email added to the case as a Pulse post Visual indication for the Pulse posts made through email Reply/Comment to email post in…

Support Guide: How to Control Display of Report Categories in a Portal

Support Guide: How to Control Display of Report Categories in a Portal

In this Global Customer Support (GCS) video, Gisela Rodrigues shows you how to control the display of report categories in a Portal.

Pega 7.1.8 Update: What's New in Case Management

Pega 7.1.8 Update: What's New in Case Management

Pegasystems Product Manager, Drew Piekarski, shows you what's new in Case Management in Pega 7.1.8.

Support Guide: Common Flow and Assignment Process Errors

Support Guide: Common Flow and Assignment Process Errors

In this Global Customer Support (GCS) video, I show you how to troubleshoot common flow and assignment process errors. This information can be used to diagnose application configuration issues…

Pega 7.1.7 Update: What's new in Case Management

Pega 7.1.7 Update: What's new in Case Management

Pegasystems Product Managers Drew Piekarski and Dennis Grady show you what's new in case management in Pega 7.1.7.

PRPC 7.1.6 Update: What's new in Case Management

PRPC 7.1.6 Update: What's new in Case Management

Pegasystems Product Managers Drew Piekarski and Dennis Grady show you what's new in case management in PRPC 7.1.6.

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