Video Library

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with the Pega Community Video Library.

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In-person conversational videos led by a moderator and Pega expert.

Product demos showing users how to perform specific tasks in the Pega Platform.

Get high-level overviews and demonstrations of the latest Pega Product features.

Troubleshoot, resolve, and get answers to questions you may have about the Pega Platform.

Pega Express Adopt: Achieve your outcomes

Pega Express Adopt: Achieve your outcomes

Pega Express helps clients achieve greater results, faster by breaking their customer journeys into smaller, more manageable pieces, making adoption easy while realizing their business outcomes…

Discovery is the key to prepare

Discovery is the key to prepare

Learn about a repeatable and scalable approach that leverages outputs from the Discovery phase to quickly define and build a product backlog of implementable user stories that tie back to achievable…

Problem solving with design thinking

Problem solving with design thinking

In today’s fast moving world, project teams have problems to solve, not just predefined solutions to implement. Design thinking allows teams to fall in love with the problem, providing a set of tools…

Introduction to Pega Express

Introduction to Pega Express

Ready to get started using Pega Express methodologies in your organization? Find out how you can join the conversation with our introductory TechTalk designed to share the Pega Express approach with…

Pega 8.4 Update: What's New in Decision Management

Pega 8.4 Update: What's New in Decision Management

Matt Nolan, Sr. Director, Product Management, chats with Maarten Keijzer, VP, Product Management, Decision Analytics, to discuss what's new in 8.4.

Responses not captured for Adaptive Decision Manager (ADM) model

Responses not captured for Adaptive Decision Manager (ADM) model

In this Global Client Support (GCS) video created by Nishitha Chintala, you will learn how to toubleshoot issues related to response capture in Adaptive Decision Manager (ADM) models.

Pega 8.3 Deep Dive: What's New in Decisioning, Text Analytics

Pega 8.3 Deep Dive: What's New in Decisioning, Text Analytics

Arijit Mitra covers the new entity NLP infrastructure and default entities and a new version of the Interaction API. He also discusses how text analytics model versioning and migration works.

How to sample production data for simulations

How to sample production data for simulations

 To verify what effects your changes produce on your customer-oriented campaigns, you can simulate the decision process with these updates on sample production data, including customer…

Pega 8.3 Deep Dive: What's New in Decisioning and Analytics

Pega 8.3 Deep Dive: What's New in Decisioning and Analytics

Ivar Siccama describes enhancements to Decisioning capabilities, including actional insights for model monitoring, usage of custom (non-Pega) models through Machine Learning as a Service, and full…

Pega 8.3 Deep Dive: What's New in Decisioning and Analytics Data Engineering Infrastructure

Pega 8.3 Deep Dive: What's New in Decisioning and Analytics Data Engineering Infrastructure

Ionut Rusu covers infrastructure changes to improve resiliency of stream tier restarts, to support retry of failed save operations, and to remove node dependencies during Pega Cluster startup.

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