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Video Library

The Pega Community video library is an invaluable resource of content ranging from high-level discussions with Pega product owners to detailed demos of Pega software for end-users. Whether you are a novice or a Pega pro, the video library will help you bring your Pega skills to the next level.

Our series

TechTalk video series

Led by a moderator and a Pega expert, TechTalk features high-level discussions focusing on Pega concepts.

Product How-to video series

Step-by-step walkthroughs that empower users with the knowledge to perform specific tasks within the Pega platform.

Pega product owners give high-level overviews and demonstrations of the latest release features. 

Troubleshooting video series

Expert-led demonstrations which help users troubleshoot techniques and gain product support knowledge. 

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Series

Pega 8.6 Update: Make Smart Apps Simple: Conversational Channels
Pega 8.6 Update: Make Smart Apps Simple: Conversational Channels
Video duration: 09:12

Pega 8.6 Update: Make Smart Apps Simple: Conversational Channels

Steve Bixby, Vice President, Product Development, chats with Matt Lake, Director of Multichannel Technology, about the newest features of conversational channels in Pega 8.6.

Improving the user experience with Unified Messaging
TechTalk Episode 42: Improving the user experience with Unified Messaging
Video duration: 08:58

Improving the user experience with Unified Messaging

Matt Lake, Sr. Director of Product, Digital Customer Service, showcases how developers and members of Pega’s technical ecosystem can create best-in-class user experiences by unifying multiple…

Support Guide: How to Resolve Work Item Opening Issue Using Live UI and AES
Support Guide: How to Resolve Work Item Opening Issue Using Live UI and AES
Video duration: 04:59

Support Guide: How to Resolve Work Item Opening Issue Using Live UI and AES

In this Global Customer Support (GCS) video, you will learn how to use Live UI and Autonomic Event Services (AES) Manager Portal to troubleshoot and resolve a work item opening issue.

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