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Video Library

The Pega Community video library is an invaluable resource of content ranging from high-level discussions with Pega product owners to detailed demos of Pega software for end-users. Whether you are a novice or a Pega pro, the video library will help you bring your Pega skills to the next level.

Our series

TechTalk video series

Led by a moderator and a Pega expert, TechTalk features high-level discussions focusing on Pega concepts.

Product How-to video series

Step-by-step walkthroughs that empower users with the knowledge to perform specific tasks within the Pega platform.

What's New video series

Pega product owners give high-level overviews and demonstrations of the latest release features. 

Troubleshooting video series

Expert-led demonstrations which help users troubleshoot techniques and gain product support knowledge. 

Pega Express Adopt: Achieve your outcomes
Episode 48: Pega Express Adopt: Achieve your outcomes
Video duration: 35:31

Pega Express Adopt: Achieve your outcomes

Pega Express helps clients achieve greater results, faster by breaking their customer journeys into smaller, more manageable pieces, making adoption easy while realizing their business outcomes…

Discovery is the key to prepare
Episode 46: Discovery is the key to prepare
Video duration: 17:06

Discovery is the key to prepare

Learn about a repeatable and scalable approach that leverages outputs from the Discovery phase to quickly define and build a product backlog of implementable user stories that tie back to achievable…

Problem solving with design thinking
Episode 45: Problem solving with design thinking
Video duration: 27:58

Problem solving with design thinking

In today’s fast moving world, project teams have problems to solve, not just predefined solutions to implement. Design thinking allows teams to fall in love with the problem, providing a set of tools…

Improving the user experience with Unified Messaging
TechTalk Episode 42: Improving the user experience with Unified Messaging
Video duration: 08:58

Improving the user experience with Unified Messaging

Matt Lake, Sr. Director of Product, Digital Customer Service, showcases how developers and members of Pega’s technical ecosystem can create best-in-class user experiences by unifying multiple…

Support Guide: How to Resolve Work Item Opening Issue Using Live UI and AES
Support Guide: How to Resolve Work Item Opening Issue Using Live UI and AES
Video duration: 04:59

Support Guide: How to Resolve Work Item Opening Issue Using Live UI and AES

In this Global Customer Support (GCS) video, you will learn how to use Live UI and Autonomic Event Services (AES) Manager Portal to troubleshoot and resolve a work item opening issue.

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