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with the Pega Community Video Library.

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In-person conversational videos led by a moderator and Pega expert.

Product demos showing users how to perform specific tasks in the Pega Platform.

Get high-level overviews and demonstrations of the latest Pega Product features.

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Pega 8.6 Update: Make Smart Apps Simple: Conversational Channels

Pega 8.6 Update: Make Smart Apps Simple: Conversational Channels

Steve Bixby, Vice President, Product Development, chats with Matt Lake, Director of Multichannel Technology, about the newest features of conversational channels in Pega 8.6.

Pega Express Adopt: Achieve your outcomes

Pega Express Adopt: Achieve your outcomes

Pega Express helps clients achieve greater results, faster by breaking their customer journeys into smaller, more manageable pieces, making adoption easy while realizing their business outcomes…

Discovery is the key to prepare

Discovery is the key to prepare

Learn about a repeatable and scalable approach that leverages outputs from the Discovery phase to quickly define and build a product backlog of implementable user stories that tie back to achievable…

Problem solving with design thinking

Problem solving with design thinking

In today’s fast moving world, project teams have problems to solve, not just predefined solutions to implement. Design thinking allows teams to fall in love with the problem, providing a set of tools…

Introduction to Pega Express

Introduction to Pega Express

Ready to get started using Pega Express methodologies in your organization? Find out how you can join the conversation with our introductory TechTalk designed to share the Pega Express approach with…

Improving the user experience with Unified Messaging

Improving the user experience with Unified Messaging

Matt Lake, Sr. Director of Product, Digital Customer Service, showcases how developers and members of Pega’s technical ecosystem can create best-in-class user experiences by unifying multiple…

Pega 8.5 Update: What's New in Conversational Channels

Pega 8.5 Update: What's New in Conversational Channels

Steve Bixby, Vice President of Product Engineering, chats with Matt Lake, Sr. Director, Multi-Channel Technology, about what's new in Pega 85 in the area of Conversational Channels. 

Pega 8.4 Update: What's New in Conversational Channels

Pega 8.4 Update: What's New in Conversational Channels

Steve Bixby, Vice President, Product Development, chats with Matt Lake, Director of Multichannel Technology, about the newest features of conversational channels in Pega 8.4.

Pega 8.3 Deep Dive: What's New in Conversational Channels

Pega 8.3 Deep Dive: What's New in Conversational Channels

Matt Lake and Sindhu Tiwari cover enhancements to Multi Channel functionality such as the ability to import and export training data and machine learning models, email manager support for work queues…

Pega 8.3 Update: What's New in Conversational Channels

Pega 8.3 Update: What's New in Conversational Channels

Steve Bixby, Vice President, Product Development, sits down with Matt Lake, Director of Multi-Channel Technology, to discuss the latest features for Conversational Channels in Pega Platform 8.3…

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