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Video Library

Sharpen your skills as a Pega developer
with the Pega Community Video Library.

Browse our video series

In-person conversational videos led by a moderator and Pega expert.

Product demos showing users how to perform specific tasks in the Pega Platform.

Get high-level overviews and demonstrations of the latest Pega Product features.

Troubleshoot, resolve, and get answers to questions you may have about the Pega Platform.

Product

Capability

Role

Series

Dynamic system settings

Dynamic system settings

Learn the basics of Dynamic System Settings: What they are, how they differ from System Settings, how to GET and SET them in Activities, how they compare to prconfig.xml settings, and how to use them…

Agents - Managing, tracing, reporting problems

Agents - Managing, tracing, reporting problems

Learn about Agents in the Pega Platform: Definition, types, and modes. Find out how to create a custom agent queue, how to manage an agent queue, and how to requeue a broken queue. Get answers to…

Resolving common problems with email listeners

Resolving common problems with email listeners

A listener is a Pega 7 Platform background process that waits on a TCIP/IP port or a similar messaging facility for arriving messages. Tune in as Santanu Bhattacherjee demonstrates how to…

Configuration issues and symptoms for Autonomic Event Services

Configuration issues and symptoms for Autonomic Event Services

Autonomic Event Services (AES) is an independent, self-contained system that gathers, monitors, and analyzes performance and health indicators from multiple Pega systems across the enterprise. AES…

Getting started with Robotic Process Automation

Getting started with Robotic Process Automation

Learn how to configure your Pega Application to use Robotic Automation (RPA) as well as monitoring your robots and work throughput using the Robotic Management Console. Tune in as Bence Magyar takes…

Getting started with Pega Robotics

Getting started with Pega Robotics

Pega Robotics adds the ability to automate tasks using the user interface of existing applications, opening up million of additional opportunities for automation. Join Bence Magyar and Becky…

Pega Social engagement

Pega Social engagement

Social Engagement capabilities empower service teams to deliver amazing customer experiences with social tools built right into Pega Customer Service. Join Venky Rao as he walks us through…

My Support portal for Pega Cloud

My Support portal for Pega Cloud

My Support Portal replaces Pega Cloud Customer Success Center as the single portal for customers to enter both Cloud Service and Product Support requests. Join Jim as he presents the latest features…

DocuSign integration

DocuSign integration

DocuSign provides electronic signature technology and Digital Transaction Management services for facilitating electronic exchanges of contracts and signed documents. Join Bence Magyar as he…

Beyond omnichannel: think unified

Beyond omnichannel: think unified

Customers don’t think about experience in terms of channels. And they should not have to. Customers think in terms of experience. If you are not providing a unified experience through all the…

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