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Video Library

Sharpen your skills as a Pega developer
with the Pega Community Video Library.

Browse our video series

In-person conversational videos led by a moderator and Pega expert.

Product demos showing users how to perform specific tasks in the Pega Platform.

Get high-level overviews and demonstrations of the latest Pega Product features.

Troubleshoot, resolve, and get answers to questions you may have about the Pega Platform.

Support Guide: How to Debug “Matching Object Not Found” Issues Related to Lucene Search

Support Guide: How to Debug “Matching Object Not Found” Issues Related to Lucene Search

In this Global Customer Support (GCS) video, Pushpaharitha Lakkamraju shows you how to debug “Matching Object Not Found” issues related to Lucene search.

Support Guide: How to Troubleshoot Issues with Cascading Dropdowns

Support Guide: How to Troubleshoot Issues with Cascading Dropdowns

In this Global Customer Support (GCS) video, Satish Javvaji shows you how to troubleshoot issues with cascading dropdowns.

Support Guide: How to Enable Pega DEBUG Logs

Support Guide: How to Enable Pega DEBUG Logs

In this Global Customer Support (GCS) video, Naresh Reddy Tallapureddy shows you how to enable Pega DEBUG logs.

Support Guide: How to Control Display of Report Categories in a Portal

Support Guide: How to Control Display of Report Categories in a Portal

In this Global Customer Support (GCS) video, Gisela Rodrigues shows you how to control the display of report categories in a Portal.

Support Guide: How to Resolve Work Item Opening Issue Using Live UI and AES

Support Guide: How to Resolve Work Item Opening Issue Using Live UI and AES

In this Global Customer Support (GCS) video, you will learn how to use Live UI and Autonomic Event Services (AES) Manager Portal to troubleshoot and resolve a work item opening issue.

Support Guide: How to Solve a Certificate Exception Error during SSL Handshake

Support Guide: How to Solve a Certificate Exception Error during SSL Handshake

In this Global Customer Support (GCS) video, Aditya Sirohi shows you how to resolve a Certificate Exception error during SSL Handshake, using Connect-SOAP to call a one-way SSL secured SOAP endpoint…

Support Guide: Using the HttpClient Wire Logs to Troubleshoot Problems with SOAP Communications

Support Guide: Using the HttpClient Wire Logs to Troubleshoot Problems with SOAP Communications

In this Global Customer Support (GCS) video, Nick Loving from the GCS Integrals team will demonstrate how to use HttpClient wire loggers, to troubleshoot Connect SOAP problems when the response…

Support Guide: Resolving Incorrect Date Format after Export to Excel in Report Definition

Support Guide: Resolving Incorrect Date Format after Export to Excel in Report Definition

In this Global Customer Support (GCS) video, Gisela Rodrigues shows you how to resolve an incorrect date format after an export to Excel in a Report Definition.

Support Guide: Tracer Troubleshooting Guide for Rule Not Found Errors

Support Guide: Tracer Troubleshooting Guide for Rule Not Found Errors

In this Global Customer Support (GCS) video, you will learn how to resolve Rule Not Found errors due to context switching.

Support Guide: Common Flow and Assignment Process Errors

Support Guide: Common Flow and Assignment Process Errors

In this Global Customer Support (GCS) video, I show you how to troubleshoot common flow and assignment process errors. This information can be used to diagnose application configuration issues…

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