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Video Library

The Pega Community video library is an invaluable resource of content ranging from high-level discussions with Pega product owners to detailed demos of Pega software for end-users. Whether you are a novice or a Pega pro, the video library will help you bring your Pega skills to the next level.

Our series

TechTalk video series

Led by a moderator and a Pega expert, TechTalk features high-level discussions focusing on Pega concepts.

Product How-to video series

Step-by-step walkthroughs that empower users with the knowledge to perform specific tasks within the Pega platform.

Pega product owners give high-level overviews and demonstrations of the latest release features. 

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Series

Pega Customer Service: Conversational AI 8.8 enhancements
Pega Customer Service: Conversational AI 8.8 enhancements
Video duration: 18:10

Pega Customer Service: Conversational AI 8.8 enhancements

AI is changing the nature of work for agents with the power of speech-to-text analytics and real-time intelligence. In our latest Tech Talk, Pega experts discuss how the new Pega Voice AI and…

Drive quality through definitions of ready and done
Diff5
Video duration: 11:40

Drive quality through definitions of ready and done

Hear our experts talk through the benefits using a Definition of Ready and Done on your Pega Express project.

Delivering out of the box Microjourneys with Pega Express
Delivering out of the box Microjourneys with Pega Express
Video duration: 16:09

Delivering out of the box Microjourneys with Pega Express

Hear more about Pega's out of the microjourneys and they can achieve outcomes even faster with Pega Express.

Accelerating delivery using DevOps practices for Pega applications
Accelerating delivery using DevOps
Video duration: 24:17

Accelerating delivery using DevOps practices for Pega applications

Are you using the Pega platform to implement the fundamental practices of continuous integration, continuous delivery, and continuous deployment? If not, this session is for you. Pega DevOps and…

The University Program Universe: Kickstarting your Pega journey
Episode 51: The University Program Universe: Kickstarting your Pega journey
Video duration: 11:52

The University Program Universe: Kickstarting your Pega journey

From Australia to the UK, our global team will break down everything you need to know about Pega’s University Program from certification assistance for students to placement opportunities after…

From ATP to WDP: How our training partners helps advance your Pega career
Episode 50: From ATP to WDP : How our training partners help advance Pega careers
Video duration: 12:07

From ATP to WDP: How our training partners helps advance your Pega career

Get a high-level overview of Pega’s Authorized Training Partner and Workforce Development Partner programs - including how they work, why they’re important and how our ATP and WDP’s provide value to…

Pega Express Adopt: Achieve your outcomes
Episode 48: Pega Express Adopt: Achieve your outcomes
Video duration: 35:31

Pega Express Adopt: Achieve your outcomes

Pega Express helps clients achieve greater results, faster by breaking their customer journeys into smaller, more manageable pieces, making adoption easy while realizing their business outcomes…

Discovery is the key to prepare
Episode 46: Discovery is the key to prepare
Video duration: 17:06

Discovery is the key to prepare

Learn about a repeatable and scalable approach that leverages outputs from the Discovery phase to quickly define and build a product backlog of implementable user stories that tie back to achievable…

Problem solving with design thinking
Episode 45: Problem solving with design thinking
Video duration: 27:58

Problem solving with design thinking

In today’s fast moving world, project teams have problems to solve, not just predefined solutions to implement. Design thinking allows teams to fall in love with the problem, providing a set of tools…

Introduction to Pega Express
Episode 44: Introduction to Pega Express
Video duration: 16:37

Introduction to Pega Express

Ready to get started using Pega Express methodologies in your organization? Find out how you can join the conversation with our introductory TechTalk designed to share the Pega Express approach with…

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