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Video Library

The Pega Community video library is an invaluable resource of content ranging from high-level discussions with Pega product owners to detailed demos of Pega software for end-users. Whether you are a novice or a Pega pro, the video library will help you bring your Pega skills to the next level.

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TechTalk video series

Led by a moderator and a Pega expert, TechTalk features high-level discussions focusing on Pega concepts.

Product How-to video series

Step-by-step walkthroughs that empower users with the knowledge to perform specific tasks within the Pega platform.

What's New video series

Pega product owners give high-level overviews and demonstrations of the latest release features. 

Troubleshooting video series

Expert-led demonstrations which help users troubleshoot techniques and gain product support knowledge. 

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Overriding out-of-the-box templates (prconfig or content XML files) for Kubernetes deployment
Overriding out-of-the-box templates (prconfig or content XML files) for Kubernetes deployment
Video duration: 07:49

Overriding out-of-the-box templates (prconfig or content XML files) for Kubernetes deployment

In this Global Client Support (GCS) video created by Hoyath Ali and Waseem Khan, you will learn how to override out-of-the-box templates (prconfig or content XML files) for Kubernetes deployment.

Debugging issue where Interaction not auto-launching when call is paced to a CSR
Interaction Portal Auto Launch Issues
Video duration: 06:04

Debugging issue where Interaction not auto-launching when call is paced to a CSR

In this Global Client Support (GCS) video created by Shiva Rakahith S, you will learn how to debug an issue where an Interaction is not auto-launching when a call is placed to a Customer Service…

Debugging rule resolution issue observed during customization of logout screen
Debugging Rule Resolution Issue observed During Customization of Logout Screen
Video duration: 03:22

Debugging rule resolution issue observed during customization of logout screen

In this Global Client Support (GCS) video created by Praveen Palagani, you will learn how to debug a rule resolution issue observed during customization of logout screen.

Using Chrome Overrides debugging technique to troubleshoot UI issues
Chrome Overrides -Final
Video duration: 08:25

Using Chrome Overrides debugging technique to troubleshoot UI issues

In this Global Client Support (GCS) video created by Bala Gangadhar Tilak Cherukuri, you will learn how to use Chrome Overrides debugging technique in a Pega application to troubleshoot user…

Debugging translation issues while importing translations using Localization wizard
Debugging translation issues while importing translations using Localization wizard
Video duration: 04:15

Debugging translation issues while importing translations using Localization wizard

In this Global Client Support (GCS) video created by Elisha Tanikonda, you will learn how to debug translation issues while importing to your Pega application using the Localization wizard.

Troubleshooting when Android devices do not show up in Remote Devices
Troubleshooting when Android devices do not show up in Remote Devices
Video duration: 04:57

Troubleshooting when Android devices do not show up in Remote Devices

In this Global Client Support (GCS) video created by Bala Gangadhar Tilak Cherukuri, you will learn how to troubleshoot when Android devices do not show up in ‘Remote Devices’ for Chrome USB…

How to Disable Dirty Pop-ups
How to Disable Dirty Pop-ups
Video duration: 01:27

How to Disable Dirty Pop-ups

In this Global Client Support (GCS) video created by Krithigassree Sambamurthy, you will learn how to disable dirty pop-ups when they are not needed.

How to initiate a data sync while debugging a mobile application
How to initiate a data sync while debugging a mobile application
Video duration: 02:01

How to initiate a data sync while debugging a mobile application

In this Global Client Support (GCS) video created by Rett Hean, you will learn about a technique you can use to trigger a data or delta sync on demand.

Detecting memory leaks caused by event listeners
Detecting memory leaks caused by event listeners
Video duration: 02:56

Detecting memory leaks caused by event listeners

In this Global Client Support (GCS) video created by Krithigassree Sambamurthy, you will learn a troubleshooting technique that you can use to detect memory leaks caused by event listeners.

Troubleshooting an offline-enabled mobile application to verify its network status
How to troubleshoot an offline-enabled mobile application to verify its network status
Video duration: 02:38

Troubleshooting an offline-enabled mobile application to verify its network status

Troubleshooting an offline-enabled mobile application to verify its network status In this Global Client Support (GCS) video created by Elisha Tanikonda, you will learn about an API that you can…

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