Video Library
The Pega Community video library is an invaluable resource of content ranging from high-level discussions with Pega product owners to detailed demos of Pega software for end-users. Whether you are a novice or a Pega pro, the video library will help you bring your Pega skills to the next level.
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How to work with cases at runtime
Run and preview your case from an front-end user's perspective and a back-end user's portal.
How to generate a Case Type and a Data Model with Pega GenAI
New to Infinity '23 is the ability to use Pega GenAI to create a suggested case type and data model. This video demonstrates how to use Pega GenAI to create a case type, a data model, and a workflow…
How to create a Data Object and auto populate sample data with Pega GenAI
New to Infinity '23, users use Pega GenAI to suggest a data model for a data object. Pega GenAI can additionally be used to generate sample data.
How to create a new work queue
A work queue is a list of shared work in your application. To improve workload management and task routing in your application, create a work queue that holds assignments for operators and robotic…
How to integrate with external resources
Integrate an external data source into your application by creating a new data object and connecting a REST API.
How to configure a Data Transform
Data transforms can be used to initialize values in a case type, manipulate data between assignments, populate property values in other artifacts, and convert data from one type to another. New to…
Introduction to Incidents, Issues and Support Services in My Support Portal (MSP)
This video provides an Introduction to Incidents, Issues and Support Services in My Support Portal (MSP). This video is one in the series to help you get started with the new Pega Support ticketing…
How to request an Existing hotfix in My Support Portal (MSP)
In this video you will learn How to request an Existing hotfix in My Support Portal (MSP). This video is one in the series to help you get started with the new Pega…
How to request a Cloud change in My Support Portal (MSP)
In this video you will learn How to request a Cloud change in My Support Portal (MSP). This video is one in the series to help you get started with the new Pega…
How to request Cloud assistance in My Support Portal (MSP)
In this video you will learn How to request Cloud assistance in My Support Portal (MSP). This video is one in the series to help you get started with the…