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Video Library

The Pega Community video library is an invaluable resource of content ranging from high-level discussions with Pega product owners to detailed demos of Pega software for end-users. Whether you are a novice or a Pega pro, the video library will help you bring your Pega skills to the next level.

Our series

TechTalk video series

Led by a moderator and a Pega expert, TechTalk features high-level discussions focusing on Pega concepts.

Product How-to video series

Step-by-step walkthroughs that empower users with the knowledge to perform specific tasks within the Pega platform.

Pega product owners give high-level overviews and demonstrations of the latest release features. 

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Series

How to add Stage, Process, and Step SLAs
How to add stage, process, and step SLAs
Video duration: 00:53

How to add Stage, Process, and Step SLAs

Ensure that users complete Assignments on time by assigning Service-Level Agreements (SLAs) to Stages, Processes, and Steps. This video shows how to add SLAs to Stages, Processes, and Steps.

How to reopen a resolved case
How to reopen a resolved case
Video duration: 00:32

How to reopen a resolved case

Reopen a resolved case if users resolved the case prematurely or erroneously. After reopening the case, you can process and resolve the case again. This video shows how to reopen a resolved case.

How to add Validation in App Studio
How to add validation in App Studio
Video duration: 00:51

How to add Validation in App Studio

Validate user data against business logic to avoid invalid data within applications. This video shows how to add a Validation to a field in App Studio.

How to use a Decision shape
How to use a decision shape
Video duration: 00:48

How to use a Decision shape

Automating Decisions based on business logic allows application users to focus on tasks that require human expertise. Use a Decision shape to evaluate business logic and advance a process…

PegaWorld hands-on: The essential Pega Customer Decision Hub™ foundation
The essentials of Pega Customer Decision Hub
Video duration: 11:31
Subtitles available

PegaWorld hands-on: The essential Pega Customer Decision Hub™ foundation

In this video, you will gain an understanding of the Foundation of Pega Customer Decision Hub™ training: It's contents and the key topics that it covers. You will see how the Foundation of Pega…

How to configure a data relationship
How to configure a data relationship
Video duration: 00:54

How to configure a data relationship

A data relationship is a container in which you associate a set of related fields. This video shows how to create an Embedded data field, which is a type of data relationship field. Use an Embedded…

How to create a calculated field
How to create a calculated field
Video duration: 00:53

How to create a calculated field

A calculation expresses a relationship between fields by setting the value of a calculated field based on one or more input fields. This video shows how to create a calculated field based on an…

How to create a picklist
How to create a picklist
Video duration: 00:59

How to create a picklist

A picklist field displays a list of predefined values. This video shows how to create a picklist field.

How to configure a View
How to configure a view
Video duration: 00:55

How to configure a View

A View is a component of the user interface that gathers information from a user or displays information to the user. This video shows how to configure a View for a Step in a Case Type.

How to send an email
How to send an email
Video duration: 00:52

How to send an email

In Pega Platform™, the system can send automated email correspondence to all relevant parties to ensure timely communication. This video shows how to configure a Send email automation step.

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