Video Library
The Pega Community video library is an invaluable resource of content ranging from high-level discussions with Pega product owners to detailed demos of Pega software for end-users. Whether you are a novice or a Pega pro, the video library will help you bring your Pega skills to the next level.
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How to add Stage, Process, and Step SLAs
Ensure that users complete Assignments on time by assigning Service-Level Agreements (SLAs) to Stages, Processes, and Steps. This video shows how to add SLAs to Stages, Processes, and Steps.
How to reopen a resolved case
Reopen a resolved case if users resolved the case prematurely or erroneously. After reopening the case, you can process and resolve the case again. This video shows how to reopen a resolved case.
How to add Validation in App Studio
Validate user data against business logic to avoid invalid data within applications. This video shows how to add a Validation to a field in App Studio.
How to use a Decision shape
Automating Decisions based on business logic allows application users to focus on tasks that require human expertise. Use a Decision shape to evaluate business logic and advance a process…
PegaWorld hands-on: The essential Pega Customer Decision Hub™ foundation
In this video, you will gain an understanding of the Foundation of Pega Customer Decision Hub™ training: It's contents and the key topics that it covers. You will see how the Foundation of Pega…
How to configure a data relationship
A data relationship is a container in which you associate a set of related fields. This video shows how to create an Embedded data field, which is a type of data relationship field. Use an Embedded…
How to create a calculated field
A calculation expresses a relationship between fields by setting the value of a calculated field based on one or more input fields. This video shows how to create a calculated field based on an…
How to create a picklist
A picklist field displays a list of predefined values. This video shows how to create a picklist field.
How to configure a View
A View is a component of the user interface that gathers information from a user or displays information to the user. This video shows how to configure a View for a Step in a Case Type.
How to send an email
In Pega Platform™, the system can send automated email correspondence to all relevant parties to ensure timely communication. This video shows how to configure a Send email automation step.