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Video Library

The Pega Community video library is an invaluable resource of content ranging from high-level discussions with Pega product owners to detailed demos of Pega software for end-users. Whether you are a novice or a Pega pro, the video library will help you bring your Pega skills to the next level.

Our series

TechTalk video series

Led by a moderator and a Pega expert, TechTalk features high-level discussions focusing on Pega concepts.

Product How-to video series

Step-by-step walkthroughs that empower users with the knowledge to perform specific tasks within the Pega platform.

Pega product owners give high-level overviews and demonstrations of the latest release features. 

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Series

Pega 8.8 Update: What's New in Customer Service
Pega 8.8 Update: What's New in Customer Service
Video duration: 20:28
Subtitles available

Pega 8.8 Update: What's New in Customer Service

In this video, Ismath Modideen, Sr. Product Marketing Manager, talks with Jeremy Kembel, Sr. Director, Product Strategy, about the all-new features of Pega Customer Service 8.8.

Pega 8.8 Update: What's New in Explore Data and Insights
Pega 8.8 Update: What's New in Explore Data and Insights
Video duration: 08:55
Subtitles available

Pega 8.8 Update: What's New in Explore Data and Insights

In this video, Meghan Atkins, Director, Software Engineering, Insights and Visualizations, chats with Adam Torrey, Sr. Product Manager, Insights and Visualizations, about the all-new Data and Insight…

Pega 8.8 Update: What's New in Customer Decision Hub
Pega 8.8 Update: What's New in Customer Decision Hub
Video duration: 14:49
Subtitles available

Pega 8.8 Update: What's New in Customer Decision Hub

In this video, Matthew Nolan, Sr. Director, Product Marketing, talks with Shoel Perelman, VP Product, 1:1 Customer Engagement, Decisioning and AI, about the all-new features of Pega Customer Decision…

Pega Robotics Update: What's New in Pega Robotic Automation
Pega Robotics Update: What's New in Pega Robotic Automation v24
Video duration: 18:49
Subtitles available

Pega Robotics Update: What's New in Pega Robotic Automation

In this video, Katie Alberti, Sr. Product Marketing Manager, Intelligent Automation, chats with Becky Blackwell, Director, Product Management, Robotics, about what's new in Pega Robotic Automation…

Pega Customer Service: Conversational AI 8.8 enhancements
Pega Customer Service: Conversational AI 8.8 enhancements
Video duration: 18:10

Pega Customer Service: Conversational AI 8.8 enhancements

AI is changing the nature of work for agents with the power of speech-to-text analytics and real-time intelligence. In our latest Tech Talk, Pega experts discuss how the new Pega Voice AI and…

How to add additional assignment fields through extensions in the Pega Process Fabric Hub connector
How to add additional assignment fields through extensions in the Pega Process Fabric Hub connector
Video duration: 03:34

How to add additional assignment fields through extensions in the Pega Process Fabric Hub connector

This video shows how to use extensions on the Pega Process Fabric Hub connector to add additional assignment fields.

How to register the Salesforce wrapper application hosted on a remote Pega Platform instance
How to register the Salesforce wrapper application hosted on a remote Pega Platform instance
Video duration: 2:27

How to register the Salesforce wrapper application hosted on a remote Pega Platform instance

This video shows how to register the Salesforce wrapper application hosted on a remote Pega Platform instance.

How to configure the Pega Process Fabric Hub connector for Salesforce to connect to the Salesforce system
How to configure the Pega Process Fabric Hub connector for Salesforce to connect to the Salesforce system
Video duration: 02:28

How to configure the Pega Process Fabric Hub connector for Salesforce to connect to the Salesforce system

This video shows how to configure the Pega Process Fabric Hub connector for Salesforce to connect to the Salesforce system.

How to configure the Pega Process Fabric Hub connector for Salesforce to connect to Process Fabric Hub
How to configure the Pega Process Fabric Hub connector for Salesforce to connect to Process Fabric Hub
Video duration: 2:18

How to configure the Pega Process Fabric Hub connector for Salesforce to connect to Process Fabric Hub

This video shows how to configure the Pega Process Fabric Hub connector for Salesforce to connect to Process Fabric Hub.

How to install the Pega Process Fabric Hub connector for Salesforce in a wrapper application hosted on a remote Pega Platform instance
How to install the Pega Process Fabric Hub connector for Salesforce in a wrapper application hosted on a remote Pega Platform instance
Video duration: 01:31

How to install the Pega Process Fabric Hub connector for Salesforce in a wrapper application hosted on a remote Pega Platform instance

This video shows how to install the Pega Process Fabric Hub connector for Salesforce in a wrapper application hosted on a remote Pega Platform instance.

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