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Video Library

The Pega Community video library is an invaluable resource of content ranging from high-level discussions with Pega product owners to detailed demos of Pega software for end-users. Whether you are a novice or a Pega pro, the video library will help you bring your Pega skills to the next level.

Our series

TechTalk video series

Led by a moderator and a Pega expert, TechTalk features high-level discussions focusing on Pega concepts.

Product How-to video series

Step-by-step walkthroughs that empower users with the knowledge to perform specific tasks within the Pega platform.

What's New video series

Pega product owners give high-level overviews and demonstrations of the latest release features. 

Troubleshooting video series

Expert-led demonstrations which help users troubleshoot techniques and gain product support knowledge. 

Filters

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Capability

Role

Series

Low-code authoring
Pega Mobile: Low-code authoring
Video duration: 04:36

Low-code authoring

See how easy it is to build and deploy a Pega app for mobile devices with low-code authoring for mobile.

Seamless native experience
Pega Mobile: Seamless native experience
Video duration: 04:20

Seamless native experience

Take a tour through a Pega mobile app to see how native functionalities allow for an intuitive and seamless user experience.

The art of Auto-balancing
Episode 43: The art of Auto-balancing
Video duration: 12:15

The art of Auto-balancing

Emily Calo, Product Marketing Manager, and Becky Blackwell, Director, Product Management, discuss how developers can benefit from our latest Pega Robot Manager capability: Auto-balancing. …

Pega Express: How to deliver business outcomes quickly
Pega Express: How to deliver business outcomes quickly
Video duration: 01:40

Pega Express: How to deliver business outcomes quickly

Pega Express™ is a light, design-focused methodology that uses Pega’s low code experience, best practices and scrum to deliver meaningful outcomes quickly. We use design-thinking techniques to break…

Improving the user experience with Unified Messaging
TechTalk Episode 42: Improving the user experience with Unified Messaging
Video duration: 08:58

Improving the user experience with Unified Messaging

Matt Lake, Sr. Director of Product, Digital Customer Service, showcases how developers and members of Pega’s technical ecosystem can create best-in-class user experiences by unifying multiple…

Overriding out-of-the-box templates (prconfig or content XML files) for Kubernetes deployment
Overriding out-of-the-box templates (prconfig or content XML files) for Kubernetes deployment
Video duration: 07:49

Overriding out-of-the-box templates (prconfig or content XML files) for Kubernetes deployment

In this Global Client Support (GCS) video created by Hoyath Ali and Waseem Khan, you will learn how to override out-of-the-box templates (prconfig or content XML files) for Kubernetes deployment.

Debugging issue where Interaction not auto-launching when call is paced to a CSR
Interaction Portal Auto Launch Issues
Video duration: 06:04

Debugging issue where Interaction not auto-launching when call is paced to a CSR

In this Global Client Support (GCS) video created by Shiva Rakahith S, you will learn how to debug an issue where an Interaction is not auto-launching when a call is placed to a Customer Service…

Pega 8.5 Update: What's New in Pega Platform
Pega 8.5 Update: What's New in Pega Platform
Video duration: 02:59

Pega 8.5 Update: What's New in Pega Platform

Stephanie Louis, Senior Director, Community and Developer Programs, chats with Steve Bixby, Vice President, Product Engineering, about what's new in the 8.5 release of the Pega Platform.

Pega 8.5 Update: What's New in Security
Pega 8.5 Update: What's New in Security
Video duration: 07:12

Pega 8.5 Update: What's New in Security

Steve Bixby, Vice President of Product Engineering, chats with Marty Guyote, Senior Product Manager for Platform Security, about the latest security features of Pega 8.5. 

Pega 8.5 Update: What's New in System Administration
Pega 8.5 Update: What's New in System Administration
Video duration: 04:05

Pega 8.5 Update: What's New in System Administration

Steve Bixby, Vice President of Product Engineering, chats with Raghu Saranthan, Product Manager, System Management, about what's new in System Administration for Pega 8.5.

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