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Pega Cloud Services File Storage

Pega Cloud Services File Storage is a file storage solution that is fully integrated with Pega Platform™ to support your Pega Cloud applications. It is the default storage repository for your Pega Cloud Services application case attachments and Pega Cloud Services SFTP Service transactions.

Key benefits

  • Fully integrated beginning with Pega 7.3

    Pega Cloud File Storage is preconfigured to support your Pega Cloud applications. Disk space is preallocated with separate subfolders for each of your cloud environments (development, staging, and production). Default paths are preconfigured per environment, and security settings default to using the credentials and keys in your Pega cloud profile.

  • Cost effective cloud file storage

    Pega Cloud File Storage is a cost effective solution for storing archived cases, case attachments, and more. Pega Cloud production subscription customers receive their initial 500 GB of file storage free for use across all environments in the subscription. Pega Cloud production subscribers can purchase additional Pega Cloud File Storage in 500 GB increments. Pega Cloud File Storage costs significantly less than our cloud database storage and is priced well below many of our competitors.

  • No limits on file counts or total storage size

    By offering no limits on the number of files stored or total storage size, Pega Cloud File Storage can meet your growing business needs. Individual files can be as large as 5 TB.

  • Secure, private, and reliable solution

    Pega Cloud File Storage is highly reliable, private, and secure. Only your applications can access your storage space, and data is encrypted both in transit and at rest.

  • The same support staff for both your application and your cloud file storage

    The Pega Cloud Support team provides expert support for Pega Platform, strategic application solutions, and Pega Cloud File Storage. This breadth of knowledge results in faster and more effective responses, which third party storage providers cannot match. Pega support services are available 24 hours a day, seven days a week.

  • Space utilization alerts and clean-up tools

    With Pega Cloud File Storage, you receive alerts to help you manage your storage space utilization. Configurable archive retention policies and Pega tools also help to make it easier for you to manage file storage utilization.

  • Soft limits on storage space

    By providing soft limits on storage space, Pega Cloud File Storage gives you time to clean up your storage space or purchase additional storage, averting an out-of-space crisis.

Accessing and managing files in your Pega Cloud Services File Storage repository

For Pega Cloud Services systems, the default storage repository is Pega Cloud Services File Storage, which appears as pegacloudfilestorage in the list of repositories in Records > SysAdmin > Repository

You manage your files in a Pega Cloud File Storage repository by using the Repository API to interact with your files or configuring a file listener to process your files. See the following information about managing and processing data files in a Pega Cloud File Storage repository:

Pega Cloud Services does not support direct access to files in a Pega Cloud File Storage repository, including using a file connector to point your Pega application to your repository.

For more information about Pega Cloud File Storage, contact your sales representative.

Published August 1, 2017 — Updated March 14, 2019


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