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Pega Marketing hotfixes

The following tables list required hotfixes for the Pega Marketing application. To request a hotfix, go to your account on My Support Portal. Click +Create and select Request Type > Existing Hotfix Request. Enter and verify the hotfix details and click Submit.

Import each type of hotfix in the listed order during the Pega Marketing installation or upgrade:

  • Apply Pega Platform hotfixes immediately after the Pega Platform installation or upgrade.

  • Apply Pega Marketing hotfixes just after you complete the application bundle import.

  • Apply Pega Next-Best-Action Advisor hotfixes just after you complete the application bundle import.

To see the required hotfixes for your version of the Pega Marketing application, click the appropriate link:

To see hotfix installation details, see the readme that is included in the hotfix.

Pega Marketing 7.4

Required Pega Platform hotfixes for Pega Marketing 7.4

Pega Platform VersionHotfix NumberObserved Behavior
7.4HFix-46690Code changes show as not installed in the hotfix manager.
HFIX-43798Bundled email treatments do not display referenced properties.

Required Pega Marketing 7.4 hotfixes

Pega Platform VersionHotfix NumberObserved Behavior
7.4HFix-46520Enable Pega Marketing 7.4 for streamlined upgrade to Pega Marketing 8.
HFix-46350DF_Wait dataflows fail to run for Real-Time Events.
HFix-46121Campaign seed list test completes with error if the offer contains a Wait shape.
HFix-46007Incorrect SQL generated for sub-segments after upgrading to Pega Marketing 7.4.
HFix-45972

Upgrade activity fails for certain configurations.

HFix-46755Upgrade the Facebook Ads and Google Ads libraries to 3.1.1 and 3.14.2 (Google Ads API version is v201802) versions respectively.
HFix-46756

Incorporate the changes according to the latest Facebook Ads and Google Ads libraries.

Note: HFix-46755 must be installed before installing HFix-46756.
HFix-45693Campaign seed list test does not work.
HFix-45688Segment filters do not work correctly for distribution tests.
HFix-45971The pyGroupID property is not populated during segment refresh.
HFix-43970Hotfix ruleset versions for Pega Marketing rules are missing.
HFix-43702Progressing Offers from Microsites after upgrade causes errors.
HFix-44662Identity Matching is not working as expected with MKTID cookie value.

 

Pega Marketing 7.31

Required Pega Platform hotfixes for Pega Marketing 7.31

Pega Platform VersionHotfix NumberObserved Behavior
7.3.1HFix-38936In a cluster with multiple Pega Visual Business Director (VBD) nodes, a data flow can fail to complete after a VBD node is ungracefully terminated.
HFix-38950Abstract Push Engine throw the following error: Portal Name could not be retrieved from request.

Required Pega Marketing 7.31 hotfixes

Pega Platform VersionHotfix NumberObserved Behavior
7.4HFix-43974Cumulative fix for Pega Marketing 7.31 on Pega 7.4.
HFix-39836This hotfix resolves a performance issue with running an offer in a Pega Marketing Campaign.
7.3.1HFix-47760Upgrade the Google Ads libraries to version 4.1.0 (Google Ads API version is v201809).
HFix-47761

Incorporated the changes according to the latest Google Ads libraries.

Note:HFix-47760 must be installed before installing HFix-47761.
HFix-46683Upgrade the Facebook Ads and Google Ads libraries to 3.1.1 and 3.14.2 (Google Ads API version is v201802) versions respectively.
HFix-46754

Incorporate the changes according to the latest Facebook Ads and Google Ads libraries.

Note:HFix-46683 must be installed before installing HFix-46754.
HFix-41402Encountered error while adding data association in PegaMkt7.31.
HFix-42307Upgrading segments can fail if backing database class does not exist.
HFix-39276Upgrades to Pega Marketing 7.31 experience an SQL scripting issue.
HFix-39478For the first group in the segment, if the option ‘Exclude” has been selected, the segment displays the option, 'Start with'.
HFix-39836This hotfix resolves a performance issue with running an offer in a Pega Marketing Campaign.
HFix-40241Segment criteria not upgraded properly to Pega Marketing 7.31.
HFix-40356

Emails sent by Pega Marketing have an empty header entry.

HFix-40548This hotfix provides solution for intermittent issue with generating multiple Paid Media Audiences.
HFix-41027Upgrade to Facebook Marketing API version 2.11.
HFix-41138Google Adwords API version upgrade to v201710.
HFix-41139Google Adwords API version upgrade to v201710.

 

Pega Marketing 7.22

Required Pega Platform hotfixes for Pega Marketing 7.22

Pega Platform VersionHotfix NumberObserved Behavior
7.3HFix-36204Pega Platform 7.3 users with DB2 environments can see Decision Strategy Manager page failures.
HFix-36236Decision tables throw the following exception: java.lang.UnsupportedOperationException.
HFix-36951A campaign fails because its generated Data Flow is deleted before its execution is complete.
7.2.2HFix-31671The DSM clipboard contains an unsupported operation exception: hasValidValue.
HFix-31622The Connect Rest service does not correctly parse Boolean properties.
HFix-31717ClipboardAdapter reverts page-list items to the obj-class defined on the property, instead of original class.
HFix-31168Report definitions are unable to pass parameters to data flows using the pxOverwriteSource property.
HFix-31361You cannot validate data flow when you over ride it using a report definition with a different key.
HFix-31661Existing Simple Question rule with Rich text is not working.
NOTE: Required only when Pega Survey 7.22 is installed.
HFix-31960You cannot format headers in repeating grids to be right-justified.
HFix-35529Wait and volume constraint data flows fail with an SQL error.
HFix-37145Logs contain errors even after an item is purged.

Required Pega Marketing 7.22 hotfixes

Pega Platform VersionHotfix NumberObserved Behavior

7.3

HFix-32290Default Home page does not show the Manage NBA widget.
HFix-34963Outbound SMS messages are missing originator address, Type of Number (TON), and numbering Plan Indicator (NPI).
HFix-35647 (supercedes HFix-35164)Emails are not delivered after upgrading to Pega Platform 7.3.
HFix-35648The dataflow status function uses older data flow status names.
HFix-35663Marketing profile User Interface (UI) does not display the interaction details.
HFix-35668History tab of list segments are not displayed after upgrading to Pega Platform 7.3.
HFix-35681Next Best Action Designer does not show Real-Time containers after an upgrade to Pega Platform 7.3.
HFix-35376The V2 container service does not evaluate cookie values.
HFix-35489The purge agent does not work for campaigns configured to use a direct database template.
HFix-35683Pega Marketing 7.22 requires changes for the Revision Management functionality to work in Pega 7.3.
HFIX-36137Redundant SQL query slows the Pega Marketing campaign user interface.
7.2.2HFix-32290Default Home page does not show the Manage NBA widget.
HFix-34963Outbound SMS messages are missing originator address, Type of Number (TON), and numbering Plan Indicator (NPI).
HFix-35164Email sends fail (554 error code) when configuration does not use port 25.
HFix-35376The V2 container service does not evaluate cookie values.
HFix-35489The purge agent does not work for campaigns configured to use a direct database template.
HFIX-36137Redundant SQL query slows the Pega Marketing campaign user interface.

 

Pega Next-Best-Action Advisor 7.22

Required Pega Platform hotfixes for Pega Next-Best-Action Advisor 7.22

Pega Platform VersionHotfix NumberObserved Behavior
7.2.2HFix-31622The Connect Rest service does not correctly parse Boolean properties.
HFix-31960You cannot format headers in repeating grids to be right-justified.

Required Pega Next-Best-Action Advisor 7.22 hotfixes

Pega Platform VersionHotfix NumberObserved Behavior
7.2.2HFix-33515You cannot display or run service tasks from the Retail Composite view.

 

Pega Marketing 7.21

Required Pega Platform hotfixes for Pega Marketing 7.21

Pega Platform VersionHotfix NumberObserved Behavior
7.2.2HFix-31671The DSM clipboard contains an unsupported operation exception: hasValidValue.
HFix-31622The Connect Rest service does not correctly parse Boolean properties.
HFix-31717ClipboardAdapter reverts page-list items to the obj-class defined on the property, instead of original class.
HFix-31168Report definitions are unable to pass parameters to data flows using the pxOverwriteSource property.
HFix-31361You cannot validate data flow when you over ride it using a report definition with a different key.
7.2.1HFix-28476Resaving a Java™ database connectivity instance causes an auth failure.
HFix-29155'Reserve space when hidden' invalidates visibility condition.
7.2HFix-26354Opening the Visual Business Director (VBD) planner hides landing page headers.
HFix-26883When importing a RAP (Rule-Admin-Product) with a view into a DB2 10.1 LUW database, GRANT statements fail due to invalid syntax.
HFix-27369The Checkout to Branch option fails and displays a dialog box with no branches found.
HFix-27521Clicking "Select Values" on a Segment screen fails to return values.
HFix-29521Report definition validation prevents the joining of numeric and string columns.

Required Pega Marketing 7.21 hotfixes

Pega Platform VersionHotfix NumberObserved Behavior
7.2.2HFix-29252There are missing Help files.
HFix-31226Changes are required to support Pega 7.2.2 (revision management).
HFix-31507Data flow shapes are truncated in Pega Marketing portal.
HFix-31536The Case Designer "Configure View" popup does not display correctly.
HFix-34269For the encoding of its application URLs, Pega Marketing does not use Unicode Transformation Format (UTF-8) formatting; instead, it relies on the system's default encoding standard format.
7.2.1HFix-28520Changes are required to support microsites without prGateway.
HFix-28466Add support for Pega 7.2.1 encrypted datasource password and Java Naming and Directory Interface (JNDI).
HFix-28512Formatting of non-CustomerID column issues are seen with Segments on Postgres database systems.
HFix-28915Changes are required to support Pega 7.2.1 (revision management).
HFix-29252There are missing Help files.
HFix-29342Pega Marketing on Mobile can incorrectly format html-type emails.
HFix-30452A PRPC Flow rule that includes a Wait shape cannot saved.
HFix-30624Program distribution tests that includes volume constraints can incorrectly initiate offers.
HFix-37046Email processing can take a long time as the last batch is single threaded.
7.2HFix-27318Outbound database templates incorrectly use requestor counts.
HFix-28359An offer becomes unavailable to a customer if it is sent a second time when initiated from an event.
HFix-29252There are missing Help files.

 

Published April 13, 2016 — Updated October 15, 2018


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