Table of Contents

Changing settings from the Pega Robot Manager interface 8.4.2

Beginning with Pega Robot Manager 8.4.2, you can edit multiple settings relating to robot registration, reporting, and configuration from the Pega Robot Manager user interface.

  • Robot registration  Create application-specific copies of decision tables, change the values in application-specific decision tables, or revert to inherited decision tables by removing their application-specific copies.
  • Reporting Enable or disable usage data aggregation time intervals (hourly, daily, monthly, or yearly) per application or use the settings inherited from the built-on application.
    For more information about reporting in Pega Robot Manager, see Creating, editing, and viewing reports in Pega Robot Manager 8.4.2
  • Configuration:
    • Intervals (global settings) Set custom heartbeat and work polling intervals.
    • Thresholds by notification time Set application-specific threshold values for various notifications for the web gadget or email.

 

For more information about editing settings in Pega Robot Manager, see:

Settings inheritance through the application stack

By default, the decision tables and notification thresholds settings are inherited from the built-on (parent) application. If the built-on application inherits the settings from its parent application, the application stack is followed until the dependency is resolved. If no application contains its own instance of the settings, the default Pega Robot Manager settings are used.

To customize settings on an application-specific level, create an application-specific instance of the settings that you want to modify, and then edit this instance. By using application-specific copies of settings, you can customize them without affecting the built-on application.

When you edit settings in your current application, the changes are also reflected in all child applications that inherit these settings from the current application.

For more information about creating and editing application-specific copies of settings, see Creating application-specific copy of decision tables and Changing the values of application-specific decision tables.

Creating application-specific copy of decision tables

You can create application-specific copies of decision tables, and then customize them for your application.

  • To change application settings, you must obtain administrative privileges and have an unlocked ruleset in your current application.
  • If you are upgrading from Robot Manager 8.3.x and earlier, remove the equalsIgnoreCase function that is defined on the column headers of application decision tables that are used for registering robots.
  1. In Pega Robot Manager, click Settings.
  2. Select the actions that you want to perform:
    Choices Actions

    Copy multiple robot registration decision tables from a built-on application.

    Only the settings that are saved for the source application are available for copying. Also, you can copy multiple decision tables only if the current application does not contain any application-specific settings. Otherwise, you must copy decision tables individually.
    1. Click Robot registration.
    2. Click the More icon in the main section, and then select Copy.
    3. In the Copy decision table(s) window, select an application from the application stack inheritance chain as the source of the decision table.
    4. Select the decision tables to copy.
    5. Click Submit.
    Copy individual robot registration decision tables from a built-on application.
    1. Click Robot registration.
    2. Click the More icon in the decision table section, and then click Edit.
    3. In the Copy decision table(s) window, select an application from the application stack inheritance chain as the source of the decision table.
    4. Click Submit.
    Copy the notification thresholds by notification type decision tables.
    1. Click Configurations.
    2. In the Threshold by notification type section, click the More icon, and then click Edit.
    3. In the Copy decision table(s) window, select an application from the application stack inheritance chain as the source of the decision tables.
    4. Click Submit.
Edit your application-specific copy of the settings. For more information, see Changing the values in application-specific decision tables

Changing the values in application-specific decision tables

By using application-specific copies of settings, you can customize them without affecting the built-on application. However, the changes are also reflected in all child applications that inherit these settings from the current application.

To change the application settings, you must have administrative privileges and an unlocked ruleset in your current application.
You can edit only the settings that are an application-specific copy in the context of the current application. For more information, see Creating application-specific copy of decision tables.
When editing Robot registration decision tables, ensure that a default mapping is specified. The Work group and robot mapping and Work group and requestor mapping decision tables must contain a default work group, Work group and access group mapping must contain a default access group, and Candidate work group and requestor mapping must contain a default candidate work group list.

For more information about robot registration, see Robot registration and work group assignment for RPA (unattended) robots.

  1. In Pega Robot Manager, click Settings.
  2. Select the actions that you want to perform:
Choices Actions
Add a row to a robot registration decision table.
  1. Click Robot registration.
  2. Click the More icon in the decision table section, and then click Edit.
  3. Click Add row.
  4. Enter the required information, and then click Submit.
  5. Click Save.
  6. In the main Robot registration section, click Validate.
  7. Resolve any validation errors or warnings.
Remove a row from a robot registration decision table.
  1. Click Robot registration.
  2. Click the More icon in the decision table section, and then click Edit.
  3. In the row that you want to update, click the Delete icon.
  4. Click Save.
Edit a row in a robot registration decision table.
  1. Click Robot registration.
  2. Click the More icon in the decision table section, and then click Edit.
  3. In the row that you want to update, click the Edit icon.
  4. Enter your changes, and then click Submit.
  5. Click Save.
  6. In the main Robot registration section, click Validate.
  7. Resolve any validation errors or warnings.
Edit the default work group, default access group, or default candidate work group list in a robot registration decision table.
  1. Click Robot registration.
  2. Click the More icon in the decision table section, and then click Edit.
  3. Click the Edit icon, which is next to the default work mapping that you want to change.
  4. Enter your changes, and then click Submit.
  5. Click Save.
  6. In the main Robot registration section, click Validate.
  7. Resolve any validation errors or warnings.
Edit the notification thresholds by notification type.
  1. Click Configurations.
  2. In the Threshold by notification type section, click the More icon, and then click Edit.
  3. Enter your changes, and then click Save.

Reverting to inherited decision tables

You can revert to inherited settings by removing your application-specific copies of decision tables. This change also affects applications that inherit from the current application.

To change the application settings, you must have administrative privileges and an unlocked ruleset in your current application.
  1. In Pega Robot Manager, click Settings, and then go to the decision table that you want to revert to inherited settings.
  2. Click the More icon in the decision table section, and then click Edit.
  3. Click Remove and then click Submit.

Result:  You removed the decision table from the current application. The relevant table is now inherited from the built-on application (in read-only mode).

 Setting the heartbeat and work polling intervals

If you edit the heartbeat interval global setting, the change affects all your Pega Robot Manager applications on the current Pega Platform™ instance.

To change the application settings, you must have administrative privileges and an unlocked ruleset in your current application.
  1. In Pega Robot Manager, click Settings.
  2. Click Configurations.
  3. In the Intervals section, click the More icon, and then select Edit.
  4. Enter the new interval values, in seconds.
    Robots use the heartbeat interval when they send a signal to your Pega Platform application. If the heartbeat interval has been exceeded for a robot, the robot displays a red icon, indicating that the connection to the robot has been lost.
    The work polling interval indicates how long robots should wait between requesting new work assignments.
  5. Click Save.

Setting the data aggregation interval for reporting

By default, usage intervals are inherited from the built-on (parent) application. If the built-on application also inherits settings from its parent application, the application stack is followed until the dependency is resolved. If no application contains its own instance of the settings, Pega Robot Manager uses the default settings. Pega Robot Manager always collects the data half-hourly, but you can determine how the data is aggregated and stored. You can aggregate and store data in the hourly, daily, monthly and yearly intervals based on your reporting needs and database storage.

  1. In Pega Robot Manager, log in to your application.
  2. From the Pega Robot Manager dashboard, choose Settings.
  3. Click Reporting.
  4. Click More > Copy settings.
  5. In the Copy settings for reporting dialog box, set the data aggregation details:
    a) In the Select an application to copy from list, select an application from which to copy the settings.
    b) Select check boxes with intervals.
    c) Click Submit.
    The Inherited from column of the applied intervals displays the Current application status.
  6. Optional: To remove a usage interval, click the Remove from current application icon.
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