Skip to main content


         This documentation site is for previous versions. Visit our new documentation site for current releases.      
 

This content has been archived and is no longer being updated.

Links may not function; however, this content may be relevant to outdated versions of the product.

WebSphere log error with Java 8 for Enterprise JavaBeans

Updated on September 10, 2021

For environments that are deployed by using Java 8 on IBM WebSphere Application Server version 8.5.5.9 through the last 8.5.5.x fix pack, the log might report that a class was not found when the application server attempts to start Enterprise JavaBeans. If Java EE functionality is not needed, no further action is required. However, to use Enterprise JavaBeans, you must first deploy Pega® Platform with Java 7; you can then run Pega Platform with Java 8 if you prefer.

To prevent this error, do the following steps:

  1. Set the Java edition for WebSphere Deployment Manager (Dmgr) to Java 7 by using the WebSphere managesdk command, for example:
    ./managesdk.sh -enableProfileAll -sdkName 1.7.1_64 –enableServers
  2. Deploy (or redeploy) Pega Platform.
  3. To run Pega Platform with Java 8, set Dmgr back to Java 8.

The following example shows the log message.


Trace: 2017/05/07 15:35:12.545 02 t=5C8A48 c=UNK key=P8 tag= (13007004)
  SourceId: com.ibm.ws.metadata.ejb.EJBMDOrchestrator
  ExtendedMessage: BBOO0220E: CNTR0075E: The user-provided class "com.pega.pegarules.internal.etier.interfaces.EJSRemoteStatelessEngineBMT_f2439d86" needed by the EnterpriseBean could not be found or loaded.

Trace: 2017/05/07 15:35:12.549 02 t=5C8A48 c=UNK key=P8 tag= (13007004)
  SourceId: com.ibm.ws.ejbcontainer.runtime.SharedEJBRuntimeImpl-Runtime
  ExtendedMessage: BBOO0220E: WSVR0068E: Attempt to start EnterpriseBean prpc_j2ee14_ws73Beta23456#prbeans.jar#EngineBMT failed with exception: com.ibm.ejs.container.EJBConfigurationException: Bean class com.pega.pegarules.internal.etier.interfaces.EJSRemoteStatelessEngineBMT_f2439d86 could not be found or loaded

For more information about deploying Pega Platform, see Deployment Guides.

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us